Update: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see the Internet Explorer 11 desktop app retirement FAQ.
With the announcement that the future of Internet Explorer on Windows 10 is in Microsoft Edge, you might be thinking, how do I start moving from Internet Explorer 11 (“IE11”) to Microsoft Edge? Whether you rely on IE11 exclusively or use it in tandem with another browser to specifically access older legacy websites and applications, Microsoft is committed to helping you prepare and move to its replacement: Microsoft Edge with Internet Explorer mode (IE mode).
Editor’s note: Welcome to the IE to Edge blog series, an ongoing series of articles designed to help you move from Internet Explorer 11 to Microsoft Edge! Each will focus on a different relevant topic to help you in your journey, from what to expect when setting up IE mode to what to expect for end users after the IE11 desktop application retires. Look out for more of these blogs as we journey towards June 15, 2022!
The IE11 desktop application will be retired and go out of support next year on June 15, 2022, for certain versions of Windows 10. As part of our commitment, we’ve created helpful online setup guides in the Microsoft 365 admin center to clarify the process and make it easier to move to Microsoft Edge. These guides are based on experiences from thousands of customer engagements and are the same guides we use daily with customers around the world. We’re thrilled to make these available to you directly to help accelerate your onboarding and adoption of Microsoft Edge. With just a few pieces of information, these guides provide simple automated tools with tailored step-by-step guidance:
Additional Microsoft 365 setup guides are also available to you in the Microsoft 365 admin center.
To access the Microsoft Edge guides, you will need global reader admin permissions in the Microsoft 365 admin center.
We understand that some administrators responsible for their organization’s browsers may not have the needed permissions for these tools in the Microsoft 365 admin center. If you see the following error screen when you try to start a Microsoft Edge guide, you don’t have the required permissions. Don’t worry; we have you covered!
Tip: What to do if you can’t access the Microsoft 365 admin center:
Open the setup guidance page in the Microsoft 365 admin center to find the complete inventory of setup guides. You can easily find the Microsoft Edge guides using the product filter. The top two guides are detailed in the sections below.
You can also navigate directly to the guides using the direct links listed in the intro of this post.
The Microsoft Edge Setup Guide is available at https://aka.ms/EdgeAdvisor. We refer to this guide as the “Edge Advisor” as it provides end-to-end deployment and adoption guidance for Microsoft Edge. The Edge Advisor starts by asking for a few pieces of information to help tailor the experience and provides guidance for customers planning deployments using Microsoft Intune, Configuration Manager, or Group Policy.
The Configure IE mode guide, available at https://aka.ms/configureiemode, takes the site discovery and enterprise site list tasks available in the Edge Advisor and provides them as a standalone experience to help you set up IE mode in Microsoft Edge. This experience simplifies the steps outlined in the article titled “Enterprise Site Discovery Step by Step Guide” and automates some of them with a customized script for use with either Configuration Manager or Group Policy.
The Edge Advisor and Configure IE mode guide are the primary guides needed to successfully roll out Microsoft Edge. Pick the guide that best fits your situation. Once deployed, we offer additional guides for more advanced needs:
The team is continuously improving the tools to better meet your requirements and support new features rolling out in Microsoft Edge. A few tools coming soon include:
We encourage you to get started today and choose the right Microsoft Edge setup guide for your needs.
We’re always looking to improve and develop the best tools for our customers. Your feedback on these tools—or for tools that would be helpful to your organization—is highly valued, so we encourage you to leave your feedback in the comments section. Thank you and we hope these tools help you in your move to Microsoft Edge.
I tried to launch the Microsoft Edge guide but got an error?
Ensure the account you’re using has Microsoft 365 admin center permissions, and optimally, has the global reader permission. If you do not have global reader permission, please see the Permissions section above.
Do the Microsoft Edge guides store my site details in the service?
No. The guides don’t store your site discovery or site list information in the service.
What languages are supported by the Microsoft Edge tools in the Microsoft 365 admin center?
The tools are currently available in English. Localized versions in French, German, Japanese, and Spanish are on track for July of 2021.
I’ve found a site that won’t work with Microsoft Edge. Can Microsoft provide help?
If you find a site that won’t work with IE mode, we first recommend watching the Microsoft Edge | Internet Explorer mode and compatibility video for tips. If that doesn’t help with your issue, there’s the App Assure program. The App Assure promise is this: if your web apps and sites work in IE11, supported versions of Google Chrome, or Microsoft Edge Legacy, those web apps and sites should work in Microsoft Edge. If not, contact App Assure at no additional cost for remediation support. You can either submit a request for assistance through their website or reach out via email (ACHELP@microsoft.com). To learn more about App Assure and Microsoft Edge, see Dual engine advantage: Legacy sites and Microsoft Edge.
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