Forum Discussion
Cumulative update KB5001330 fails to install
Hello Everyone ! I am getting an error for installing update KB5001330 Windows 10 version 20H2. I have no idea how to fix the issue. I have troubleshooted windows update but it wasn't helpful. I have made 4 back to back attempts to install KB5001330 but failed every time. I am looking for your kind help. The latest update has the same issue we had been facing with KB5000842 in the last two weeks
I have 3 laptops with Windows 10 Pro, all Dells:
- Latitude E7450 - no problem with update.
- Precision 7510 - no problem with update.
- Precision 5510 (my main workstation) - I tried all possible options and nothing worked for me.
I don't have any suspicious applications nor games installed, all my computers are very clean. I use Norton360, and all computers are virus and malware free.
Below is what I tried:
1) I downloaded from MS site the windows10.0-kb5001330-x64_48f2955cc5688bf56b32be1cca4cd1f02f1d36e2.msu file. It didn't work, the same result as when I used the standard "Windows Updates". I'm found in OS logs message: "Installation Failure: Windows failed to install the following update with error 0x8007000D: 2021-04 Cumulative Update for Windows 10 Version 20H2 for x64-based Systems (KB5001330)."
2) I downloaded from MS windows the
10.0-kb5001330-x64_d026afc35d0bd37f9580bd0865841d1d8607ac8d.cab update file, and proceeded using "dism /online /add-package /packagepath:.\10.0-kb5001330-x64_d026afc35d0bd37f9580bd0865841d1d8607ac8d.cab" from terminal window as administrator.
The same result as in #1.
3) Checked images using DISM and SFC
a) SFC /scannow
b) DISM /Online /Cleanup-Image /CheckHealth
This step reporter that the image can be repaired.
Note: After cleaning and (step 3c and 3d) and next update retry I'm getting "the image can be repaired."
c) DISM /Online /Cleanup-Image /ScanHealth
d) DISM /Online /Cleanup-Image /RestoreHealthe) DISM /Online /Cleanup-Image /CheckHealth
Everything looks clean.
4) Repeated steps 1 - 3 twice...
On Monday and Thursday I spend more than 4 hours of my time, it's ridiculous that vendor of commercial grade operating system doesn't have solution...
I'm not planning to spend more time on it, but if somebody would find an "silver bullet", please let me know.
Thanks.
- Hello ! Well my report has been taken and my name has been mentioned in the below blog along with my report ( this one ) on the tech community website. See the link below
https://www.windowscentral.com/how-uninstall-update-kb5001330-fix-issues-windows-10?amp
I hope MS will fix this buggy update in the coming days - Updated to KB5001330, encountered no issue..
- I'm having the same error, and I also had that with KB5000842. Currently on a 21H1 install in the Beta Channel on Windows Insider Program.
Mee too
Hope to fix soon
- Same issue here (with both updates). It just keeps rolling it back. What I have tried:
-Making sure all drivers are up to date
-Running DriverStoreExplorer and removing all old drivers.
-Removing the MS update SoftwareDistribution folder and retrying.
-Turning off all none-MS services and apps on boot-up
I always get the error: 0x800f0922 - Open windows service console using services.msc
look for windows update service right click select restart.
Type troubleshoot on start menu search, select troubleshoot settings,
Click on additional troubleshooter, select windows update and click run the troubleshooter.
Reboot windows once the diagnose completes and check for updates again.Windows 10 Pro, 20H2, 19042.906, Windows Feature Experience Pack 120.2212.551.0, 32-bit O/S:
I restarted the update service, ran the troubleshooter and rebooted. Update KB5001330 continues to fail with error code 0x800f0984. Internet searching suggests the error code indicates component folders exist but component installer files are missing.
This issue kinds of seems like it is going to be: hold our breath and hope for an eventual fix. If components are missing, there isn't much we can do about that. I am going to pause updates for a few weeks so that my computer doesn't waste bandwidth trying the install repeatedly.
- Hey everyone, I was the one who was going to reset windows based on the recommendation of a Microsoft support agent, the problem was not fixed. I wrote the error code I was experiencing in my previous comment for the record. I'm gonna get on microsoft support again later, I don't have high hopes it'll be fixed today but I don't see this harming our computers in the long term. It's not a major update and as far as I know you can install newer updates without installing a previous one. Moreover, we should all just keep being vocal with our problems to microsoft and I believe a fix will be found soon.
- This worked for me 👌
- Finally, my problem is now fixed. And this is my step:
I suggest that you perform a repair/in-place upgrade.
Follow the instructions below.
A. Downloading the Windows 10 ISO file.
1. Download the tool (https://go.microsoft.com/fwlink/?LinkId=691209), and select Run. You need to be an administrator to run this tool.
2. If you agree to the license terms, select Accept.
3. On What do you want to do? page, select Create installation media for another PC and then select Next.
4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. (Select the same as the currently installed system on your PC)
5. In "Select which media you want to use", Select ISO file then click Next.
6. Select the download location then click Save.
7. Windows 10 ISO file will be downloaded,
B. Repair Upgrade installation.
1. Right-click Windows 10 ISO file and click Mount.
2. Open/run the Setup.exe.
3. The preparation starts
4. To get important updates, select Download and install updates. (Wait while checking for updates).
5. Accept the terms of the license agreement
6. The installation is ready to be applied, verify the information and ensure that "Keep personal files and applications is checked".
7. Click on Install to start the upgrade.
I hope this helps.- Spot on 👍👍👍. Ariqasy post should be pinned if that is possible on this thread as the definitive solution.
- Thank You! It worked! At least, I no longer get 1330 as an error, and KB4023057 did install. I admit I was somewhat concerned that the process would wipe out all my data and programs, but your instructions were very clear, and the process provides the proper version AND the checkmark for retaining all information.
- I’ve just done a clean re-installation of Windows 10 & I’m still unable to install kb5001330.
Ari & Everyone!
I tried "Step A" in Ari's post with a twist and everything worked and I have all the latest updates with no issues so far.
I ran the tool MediaCreationTool20H2.exe from the link Ari posted but selected "Upgrade this PC now", was presented with Install Win10Home & Keep your data and apps, which I accepted and let it finish, it took about 5 hrs and after it finished, it downloaded all the following updates w/o a hitch:
KB4023057 (2021-03 20H2 Update),
KB5001391 (2021-04 20H2 Update Preview),
KB4601554 (.Net 3.5 and 4.8),
KB4577586 (Adobe flash removal).
I really think the culprit all along was KB4577586 trying to remove Adobe Flash, when there was NONE to uninstall, so the updates were crapping out; and for lucky people failing & rolling back, but not for the unlucky ones, thus, wreaking havoc on their machines.
It takes about 4-5 hrs because the "Upgrade this PC now" option will try to troubleshoot as well, so start early in the day.
Thanks Ari for the great detailed steps
Jauhar same issue here on 19042.844 (20H2).
Updates KB5001330 & KB5000842 fail to install.Moreover my windows indsider program keeps telling me that it has to "fix a problem" and is unable to do so.
So no more updates installing and no more build incoming... nice move.
Jauhar I was suffer with exact same situation.
It happens if you're using UEFI and your OS disk doesn't have EFI and MSR partition.
You have to recreate both of partition.
before you create it, you have to secure at lease 500MB from OS disk.
Open command>
diskpart
select disk 0(your OS installed disk)
create partition efi size=300
format quick fs=fat32 label="system"
create partition msr size=128hope it will help
- Hi Johnny
I'm having the same issue and wonder if I need to do the same. In your above command, what're the size 300 & 128 in, KB, MB, GB? Thanks.
Below is the output of my Diskpart info, please tell me if you observe the issue too:
Microsoft Windows [Version 10.0.19042.685]
(c) 2020 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>diskpart
Microsoft DiskPart version 10.0.19041.610
Copyright (C) Microsoft Corporation.
On computer: STAR
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 931 GB 0 B *
Disk 1 Online 57 GB 0 B
DISKPART> select disk 0
Disk 0 is now the selected disk.
DISKPART> list volume
Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
Volume 0 D DVD-ROM 0 B No Media
Volume 1 C Windows NTFS Partition 909 GB Healthy Boot
Volume 2 SYSTEM FAT32 Partition 260 MB Healthy System
Volume 3 WinRE_DRV NTFS Partition 1000 MB Healthy Hidden
Volume 4 LENOVO_PART NTFS Partition 20 GB Healthy Hidden
Volume 5 E DBAN-1_0_7 FAT32 Removable 57 GB HealthyHi Ken
It's MB. Here is my Disk Status.
DISKPART> select disk 0
Disk 0 is now the selected disk.
DISKPART> list partition
Partition ### Type Size Offset
------------- ---------------- -------- --------
Partition 1 Primary 953 GB 32 KB
Partition 2 System 300 MB 953 GB --> EFI Partition
Partition 3 Reserved 128 MB 953 GB --> MSR Partition
it works your partition style should be GPT.
you can find out your partition style from input 'Get-Disk | ft -auto' in Windows PowerShell.
Johnny_KimYour answer pointed me in the right direction to fix the error by myself.
In my case, the KB5001330 was installing successfully, then the computer restarted, then at 96% the update failed and rolled itself back, and after another restart i went to Windows Update to see the error number 0x800f0922. In my case, the reason for the failure was that my EFI partition was missing some files.
So, TL;DR: I fixed the error by replacing the \EFI\Microsoft\Boot directory on the EFI partition with the contents of C:\Windows\Boot\EFI.
The long story:
DISCLAIMER: this is technical, I do not take any responsibility, etc.
The EFI partition should contains the following directories:
\EFI\Boot
\EFI\Microsoft\Boot
\EFI\Microsoft\Recovery
... and if you dual-boot it may contain other directories, but that's irrelevant.
In my case the problem was, my EFI partition has got corrupted a month ago, and Windows, in its attempt to fix it, has broken it even more, the result being:
- some files and directories in \EFI\Microsoft\Boot went missing,
- in the root directory of the partition, several hundred files with randomly-numbered names have appeared.
This was preventing the KB5001330 update from installing.
So, first I assigned the drive letter to the EFI partition - it is normaly not assigned. I opened the cmd shell in administrator mode and entered "mountvol p: /s" (see here for details). The EFI partition became visible as the P: drive.
Then I removed all the randomly-named files from the root directory of P:\
Then I removed all the contents of the P:\EFI\Microsoft\Boot directory. Some of the files there were protected from deletion (in particular,BCD and BCD.log), so I just left them intact.
Then I copied the contents of the C:\Windows\Boot\EFI directory to P:\EFI\Microsoft\Boot. This way I restored the correct contents of the EFI partition.
Then I rebooted, to verify that the system still runs properly. (By the way, you do not need to unassign that drive letter P: - it disappearsafter reboot.)
Then I went to Windows update and proceeded to install KB5001330 again. This time it went smooth.
Note that the size of my EFI partition is 100MB; the standard size as created when installing Windows 10 from scratch. The size was not an issue in my case - I have 73 MB free on the EFI partition and it was enough to install KB5001330.
To reach my success, I used some information about restoring the EFI partition from this article. In my case it was not necessary to restore the whole partition from scratch, but if my solution does not help some of you, you might want to do the full restoration as described in that article.
kr0tki had most of the answer I needed. In my case, shortly after buying my current laptop about a year ago with Windows 10 Home pre-installed, I played around with dual booting a few different flavors of Linux before finally settling on using vmWare to run Linux Mint as a virtual guest OS. Pop_OS! for some reason left behind a 72MB EFI folder, which left NO free space on my system/EFI partition. I removed the Pop_OS! folder, following most of @kr0tki's instructions, and after that the update finished without any issues. Hope that helps someone else get past this time consuming irritation quickly.
Edit: My error code was 0x800f0922, which I think primarily indicates a problem with the EFI partition not being big enough (or lacking free space) for the update.
Hi, Johnny_Kim ,
I tried to use Your way and got the following :
DISKPART> create partition efi size=300
No usable free extent could be found. It may be that there is insufficient
free space to create a partition at the specified size and offset. Specify
different size and offset values or don't specify either to create the
maximum sized partition. It may be that the disk is partitioned using the MBR disk
partitioning format and the disk contains either 4 primary partitions, (no
more partitions may be created), or 3 primary partitions and one extended
partition, (only logical drives may be created).What's wrong ?
Thank You in advance
- What's wrong?
"DISKPART> create partition efi size=300"
There's not one single thing in that message that makes any sense to anyone other than a software coder! It's as if you had to be an electrical engineer to turn on your TV!
That kind of message should have gone out with DOS!
- i got the same problem like you, both version (KB5001330) with error code : 0x800f0984 & (KB5000842) with error code : 0x800f081f
i wish Microsoft will notice - I believe those are the Windows Updates that concern printing problems. Haven't they put those updates on hold until they are fixed?
- No this new one is the 04-2021 cumulative security patch. The older one was to remove Adobe Flash support.
- I'm on Win10Home 20H2 (build 19042.685 Windows Feature Experience Pack 120.2212.551.0) and having update issues since Jan 2021 too. Many updates failed; some tried repeatedly to update, re-downloaded, and failed again wasting my bandwidth! And some of the same failed updates, mysteriously disappeared after a few tries! Not sure if Microsoft finally recalled them and that's why they disappeared?! e.g. Update KB5000842 tried for almost 2 weeks and it failed and as of yesterday, it mysteriously disappeared, but now I'm having the same issues as you with KB5001330, it says, Failed to install on 4/15/2021 - 0x800f0984!
