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Lclift61
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Joined 5 years ago
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Context Menus no longer appearing when I right click on tasks
Hello - I commonly used the context menus in the ToDo web app (using on desktop) to move tasks between lists in the way demonstrated here: https://support.microsoft.com/en-gb/office/move-tasks-between-or-within-lists-8360617e-63c6-4bf7-952a-60af4b920b62 Following the update to version 2.119.1 which I believe happened earlier this week I can no longer access any context menus, can't drag and drop tasks and cannot find anyway to move tasks between lists. This was a key feature for my workflow so I really need it back.Solved4.2KViews0likes3CommentsSyncing Issues for specific users when Opening in the Desktop App
Hello - I'm experiencing issues with Excel Online files not syncing correctly for certain users when they have been accessing them through the Desktop App. I'll try to describe the precise details to paint the picture. We have a number of Excel Online spreadsheets. These are accessed by Users through Teams and on private channels but are hosted on SharePoint as with all Teams files. Users are able to access and update fine through Teams itself but for certain reasons they need to open regularly in the Desktop App for additional Excel Functionality (refreshing data connections for instance). One user in particular has found that when she has opened a file in the desktop app and makes changes these are not pushed back up to SharePoint although the file is saying it has saved. If she opens the file again in the Desktop App from teams it also does not show changes made by other users or herself on Teams. It appears that a local copy is being cached and that her profile is somehow reverting always to the cached version and not pushing changes to SharePoint. We found that Syncing the SharePoint folder to OneDrive helped initially and I then asked her to access the file through a pinned Excel link in the Taskbar but when she used a different PC the problem started occurring again. We have increasing numbers of shared sheets being used accros the organisation therefore I need to get to the bottom of why certain users are experiencing this issue and what we can do to resolve. Any advice would be greatly appreciated.Solved91KViews4likes16CommentsRe: Syncing Issues for specific users when Opening in the Desktop App
MJCalvin - Hi - I believe the solution marked as the answer above enabled us to resolve the problem at the time. We haven't had this issue occurring as much since then although members of my team are now supporting our users rather than myself. We've also supported our users to try to utilise Teams access to the sheets more when working concurrently as the Opening in the Desktop App seems to not be stable for multiple users and causes sync issues.78KViews0likes0CommentsRe: Syncing Issues for specific users when Opening in the Desktop App
VasilMichev - hello - I thought this was a community forum? I'm not looking to raise a support request, just advice from other community members who might have had the same issue. I don't have access to the admin center in the link but was hoping - is there an alternative forum for this kind of thing80KViews1like9CommentsRe: Syncing Issues for specific users when Opening in the Desktop App
VasilMichev - sorry for showing my ignorance here - I think we definitely can replicate the behavior for the user concerned as it's an ongoing issue - where would I raise a support case as you recommend? I assumed this forum was the best place to come for advice as wasn't aware Microsoft offer dedicated, direct support83KViews2likes11Comments
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