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dvirg
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Joined 5 years ago
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Mysterious call quality issue, hapenning only between users in the org
We're a small organization using Microsoft 365. Teams call quality is usually great when speaking with outside users (whether in a scheduled Teams meeting or when directly calling a user from another organization). However, there's a strange call quality issue happening in virtually all internal calls (between users of our organization): Audio of one or both parties suddenly stops, and only the video of that party is visible. This is sometimes accompanied by a "low call quality" pop-up message. The issue is resolved after a few dozen seconds, but can repeat later in the call. The users are not on the same LAN, but rather work at different locations or from home. So this cannot be a LAN configuration issue. All users have Windows 10 PCs. What could be the cause of this odd error?Can I quickly return to editing an email draft from the inbox view?
In Outlook for Windows (v2110), is there a way to quickly return to a previously-edited email draft without going to the Drafts folder? Specifically, when I see an email in my inbox with the tag [Draft] on it (meaning I was starting to draft a response to that email but then exited the draft), can I somehow quickly return to editing it? Tried clicking the [Draft] tag, right-clicking the email and looking for a suitable action, but nothing seems to help. Going to the Drafts folder every time is exhausting...Two entries in Windows 10 "Apps & features" for Microsoft 365 apps
After upgrading my Microsoft 365 Business Standard license to an E5 license, I am seeing two entries for the Microsoft 365 apps under Windows 10 "Apps & features": What do these mean? Are there actually two copies on my machine? When I start an Office app, which one gets executed? I'd like to understand this issue so I know how to repair various Office problems in the future.
