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Penrynian
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Visio files saved in OneDrive cause UPLOAD BLOCKED error
I have two Dell computers – a laptop at work and a micro form factor device at home. I’m using OneDrive with O365 so that I can work in either location without lugging a laptop around. I create a brand new, blank Visio file on the laptop at work, insert some content, then Save As with a new file name on the OneDrive. I make sure the blue cloud in the system tray says all files are synchronised, shut down and head home. I open the recently created Visio file on the home MFF PC. I get an error immediately saying “UPLOAD BLOCKED We ran into a problem with this file and can’t save any new changes. Please save a copy to avoid using your work”. Always happens with Visio – it has happened with Word and Excel but not every time like with Visio. The same happens in reverse, i.e., a new file created on the home MFF PC and opened later in the office. Both PCs are running up to date windows and the Visio apps are same version on both PCs. I created a new file in the browser-based version of Visio – same error on both home and work PCs. I have reverted to using just the laptop, storing files on the local SSD, backing up every day. Any advice would be welcome. Thank you.15KViews1like38CommentsRe: Visio files saved in OneDrive cause UPLOAD BLOCKED error
During a few hours on Teams with a MS escalation engineer, we completely removed all traces of Office products using a script known as OffScrub. When both my machines were completely denuded of Office products, we reinstalled all of them from scratch, in 64-bit flavour. After all of this, the problem with upload errors persisted, and when I shared a Visio file to the MS eng's email he saw the same error when he opened it on his machine. Problem reproduced, witnessed, and fully documented. After a few days, I heard that when the next O365 build is issued, within the first 1-2 weeks of April, this should be fixed. Open any O365 app, click File/Account and look for "About Word/Excel/...." Current build version is 2102. Upcoming build 2103 has the fix.4KViews1like3CommentsRe: Visio files saved in OneDrive cause UPLOAD BLOCKED error
Update 5 March ParryFen Microsoft Support and Recovery Assistant SaRA was installed on my laptop to record the series of events that occur when a Visio file is created, saved in OD and then opened on another computer. The errors were seen during the recording time, so will have been captured in the SaRA file. The data is being analysed by MS now.4.6KViews2likes2CommentsRe: Visio files saved in OneDrive cause UPLOAD BLOCKED error
I did. Last week we uninstalled and reinstalled Visio Pro on both PCs, problem didn't go away. Diagnostic log files were gathered on both PCs, and the case was escalated internally within MS. We have a call scheduled this Wednesday. I'll update again after that.4.8KViews1like6CommentsRe: Visio files saved in OneDrive cause UPLOAD BLOCKED error
Thanks for your input Anas_Hussain I have a call later today (24th) with the MS support person who is looking into this. I'll update this thread afterwards. You referred to another thread from 2018, it made me think I have the same issue. I used to have a VERY old version of Visio, I think it was 2003-2010. I uninstalled it when I got the new Visio Pro as an add-on to O365. I'm wondering if this is the root cause and reinstalling it may help. Mmmmm 🙂8.1KViews0likes8Comments
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