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Avarus95
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Joined 6 years ago
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Disable MFA with only one global admin
Hello everyone, I am facing a serious issue. I am running a small tenant with only one global admin (me) and 2 users. MFA is active for all accounts. However, after changing my Smartphone I can't get the Authenticator App work again. I used my personal Microsoft Account to backup and restore my business accounts. But in order to get the Authenticator to work I need a QR code from within Security center inside my account. Fair enough, but I can't login to my account without the Authenticator to get that QR code. I don't get the option to use phone number. And there is no other Administrator. I am locked out of my own tenant now and there is no way to get into it, because I need the Authenticator to get the Authenticator work, but can only reactivate the Authenticator with a working Authenticator. I am stuck. Can anyone assist? Thanks in advanceSolved3KViews0likes3Comments
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