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RicardoSandoval
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Joined 6 years ago
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Can't install 365 on one of my computers.
I first tried installing it on my main computer. It says its installed, I click on the Excel app and Office 2016 pops up asking for the registration key. I go to Add Remove programs, get rid of Office 2016. Restart. Try again. Same error. I then use the Microsoft tool to remove Office with the Uninstall Support Tool (option 2): https://support.microsoft.com/en-us/office/uninstall-office-from-a-pc-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8 It said it successfully removed it. I restart the computer, download 365, install the apps again, open Excel and again, it ask for an Office 2016 key. I then do a complete wipe out and reinstall windows and select delete all data/files. Download 365 again and it pulls up 2016 again. Frustrated I figured I would try it on my next computers. 2nd Win10 Computer: Success on 1st attempt. 3rd Win10 Computer: Success on 1st attempt. 4th Win10 Computer: Success on 1st attempt. 5th Mac Computer: Success on 1st attempt. So it appears that there is something going on with my main computer. I reset it a 2nd time and again, same issue. Can someone help? This computer is my main one for a few reasons. It would really make life easier if I can use this computer. I use my computer on a projector and for some strange reason, this is also the only computer that shows clearer and brighter on the projector. The other computers are a bit dimmer. Maybe a better graphics card because I went to display settings and could not get them to look as good as this one. Thank you guys for any help830Views0likes1Comment
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