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Johny_de_Koning
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Joined 6 years ago
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Re: Print Jobs not stable
CSanchez1285 The issue for us was that I removed the local printers from the machine with the Connector. And by doing that there is no connection from Azure to the printer (this goes through the connector). As soon as I installed the printer again and waited a few hours for everything to sync it worked again. So now I am going to get a dedicated machine for the test where I just leave everything on. If this doesn't solve the issue I suggest you raise a request.2.1KViews1like1CommentRe: Print Jobs not stable
Saurabh_Bansal Thank you for the mail the version of the connector was 1.4 and I just updated it to 1.10 but the result is still the same. There is nothing currently printing they all stay at pending. Is there anywhere I can find some information of what is wrong? Cause I haven't really seen any logs or feedback or so, but I just might be missing it. Thank you again. Kind Regards, Johny de Koning2.2KViews0likes6CommentsPrint Jobs not stable
Hi All, I am facing some trouble with getting Universal Print to work properly so I can enroll it to our organisation. The main issues I am facing are having to do with the actual printing the connector now work without issues and I can register the printers without issue also. But as soon as I start printing I am facing random issues. Last week the prints went perfect for myself and the test printer. So I decided to add another printer which is in another physical network to see if I could also print there. This resulted in the print getting automatically aborted by the Windows Print Queue and also in Universal Print. From that point on I tested the old printer again that was working fine and I had the same results all the jobs get aborted. Seeing as that was Friday I figured lets try it again after the weekend maybe something has changed and indeed it has. All of a sudden my print jobs now stay pending. Windows says it has been send to the printer and universal print says it is pending. I am currently on the same network as the printer I am testing with. This happened before and at that point I registered the printers again with an update of the PrintConnectorApp. From that point it worked for a few days and then all of the above happened. What can I do to figure out where the issue is? Cause the main think I am lacking is feedback of what goes wrong so I can try to fix it. Thanks in advance! Kind Regards, Johny de Koning2.4KViews1like8CommentsRe: Universal Print Conector Error while registerting
Braeden_Petruk_MSFT Hi Braeden, Thank you for the tips this has solved the issue. I could register the connector now properly and I have added some printers. I can now take a look at the product and see how it works. Thanks again! Kind Regards, Johny de Koning3.8KViews1like0CommentsUniversal Print Conector Error while registerting
Hi All, I got an error while registering the Universal Print Connector. It says: Error occured while registering the connector. Error code BadRequest: Error message: Connector Device already exists. To me this seems that is somewhat worked but not fully. When I look into the Azure Portal it says the connector is there, but health status is unknown. I have checked all the accounts I am currently working with have the licenses added to them. There is no option to remove this connector and redo it from there, what can I do to get it working so we can test it out? Thanks in advance! Kind Regards, Johny de KoningSolved4.1KViews0likes4Comments
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