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LauraReilly-IQVIA
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Joined 6 years ago
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Re: Unable to download videos
RegalMarket , I have the same issue. In Streams, I went to My content, selected the video which I'd let run too long during recording, clicked on the ellipses, selected Trim Video from the "More Actions" drop down, and the 'trim process'. It hung with message trim was in process check later but after 6 hours I tried to bypass the process by downloading and received the following error: { "error": { "code": "NotFound", "message": "The requested resource was not found." } } ...and here I remain stuck though the 'trim banner' finally went away as of today. If this is a 'known issue' then MS should disable Trim feature until a resolution is found. Now, instead of a too-long video, I have no video and down load and share with the customer.Re: Endless Trim in Stream
Mike, same thing happened to me. I trimmed a video on Friday...only today when I went back in was the banner finally gone. But, the video did not even trim AND now I get the following error when I try to download (there is another thread for this error..no solution) { "error": { "code": "NotFound", "message": "The requested resource was not found." } }
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