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cllee
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Joined 5 years ago
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Outgoing to non-organizational email using SQL Server
Hi, I am currently subscribed to Exchange Online (Business basic). I have an application that uses the Database Mail function in SQL Server to send out emails. I noticed that if the outgoing email is sent to the organization domain, then it works. But if the Outgoing is sent to a non-organizational email/domain. Is not working. I did a check by manually login to the SMTP email account to send out to the non-organizational email address, it works as well. From the message trace, I noticed there is no email trace for those emails to the non-organizational email address that is sent out by the SQL Server. Not even with a "failed" status. Seems like the outgoing did not include those non-organizational emails in the process. The SMTP detail I configured in SQL Server: domain-com.mail.protection.outlook.com / port 25 Any advice on how to troubleshoot this? Thanks.Canceling Azure Subscription
I am the administrator of my organization's O365 account. I would like to cancel the Azure subscriptions subscribed by one of the user. The user who subscribes to the Azure subscription is not an administrator. When I click on the subscription name and select "Cancel subscription"; it says I do not have permission to cancel the subscription. (Refer to attached screenshot) Shouldn't the administrator have global access to manage all subscriptions? How do I cancel the subscription? Thanks.Email Backup
Hi, I am on O365 business basic package. From administrator access, what is the recommended way to backup a user email account? The scenario is we want to prevent users from clearing out their emails prior to their departure. In the event, if the user did delete everything (including empty the deleted items). We want to ensure we can still recover or access the "backup copy" for audit purposes. Any advice? Thanks.Where is Block Sender listing stored?
Hi, In O365 exchange online, under Quarantine mails; if I were to select to "Block sender" in the quarantine mail option (refer screenshot). Where will this blocking happened? Is this email goes to a global block list? Or is blocked under the specific user account? Thanks.Windows Password Sign-In option is missing
Hi, I encounter a notebook whereby when the user boot up the Windows, it has only 2 options to login, PIN and Microsoft account (email). The offline/local "password" option is missing. I have check the Sign-In option page, the Password is configured: Previously the Password option was available, user is not sure what setting was done that causes the change in the sign-in option. Anyone know how to revert this back to the local account sign-in? Thanks.Allowing user to edit their profile
Hi, Is there any way to allow user to edit their own profile information such as Names, Job title...etc Or Possible to create access rights for the HR to edit on behalf? I tried create User Roles and assign it to the user, but it is not working. Any workaround? Thanks.Email missing from Inbox after forwarding
Hi, I have users who setup their O365 email forwarding to their Gmail account, while keeping a copy in the O365 server. They have reported not seeing some emails in their O365 inbox, but they got the email in their Gmail. At least 2 users reported the same scenario. Both of the incident are from External sender. But prior to this, the user do not have problem receiving email from the same external sender. I check on the message trace, I can see that the "missing email" is captured in the trace with the following events: One thing certain is the email definitely has reached their O365 account, else it won't get processed and redirected to their Gmail. There is no email rules created in their account, to delete email or move email to another folder. And I don't think is a case of "accidental delete", cause the user didn't notice the email until they saw it in their Gmail. Any idea what could be the cause of the problem? Thanks.Compromised account, need advice
Hi, I received an email that was send to me by a stranger (using an unknown domain) but bearing a signature of my colleague. Is like an email being forwarded (or probably simulate through copy paste from the original mail) to me imitating my colleague. And the email is having an attachment infected with Trojan. The concern is the content of the email (send by the stranger) was an exact email exchange a week ago between a group of colleagues including myself in the email. I started investigating but did not see any "Risky sign-in" or "Risky users" reported under Azure Active Directory admin console. But one thing for sure is that person has got hold of the email exchange. Few thing crosses my mind: 1) Assuming one of the colleague account has got compromised, then this should show under "Risky sign-in", if the person is signing in from another location. But no alert generated. 2) Assuming the account is not compromised, is there a possibility whereby the outgoing/incoming mails is being "mirrored"/"monitored"? Is there anyway to investigate this scenario? Any advice? Thanks.
