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AOEH
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Joined 5 years ago
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Linux Client: Authentication issue with vIDM (WorkspaceOne Access)
We are testing the new Linux client internally. During first authentication (connect Teams and your account) we run into a "202 ERR_CERT_AUTHORITY_INVALID" error. In the beginning, we first assumed, that it has something to do with our SSL inspection. After some debugging, we now see the root cause somewhere between the Teams client and our IDM. We use WorkspaceOne Access and have a access policy in place for all O365 services - also Teams. The policy is: If coming from an internal (company own external) IP address, try... ...using your Kerberos ticket firstly ...using Username and Password as fallback Since we don't have Kerberos on Linux devices, it actually should fallback to Username and Password. Unfortunately the Teams client overtakes and gives the mentioned error back before vIDM can proceed with the fallback method. I deactivated Kerberos to test the behavior and it is working as expected. After entering Username and Password, Teams connects my user and everything runs well. Does anyone have the same issue or, much better, a workaround for it? Are there somewhere logs on the client we could check? If there is something else I can provide, just ask. Thanks, Alex
