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Re: Outgoing emails marked as SPAM and Phishing emails by O365 servers
Jordan160 Update: They finally did it! Here is the text from MS if anyone needs it to point support in the right direction. Hi ****, Hope all is well. My name is *** from Office 365 Next Team, We received an escalation request with regards to your issue on spam emails. After further investigation www[.]**********[.]com was listed as a phish URL, it appears the site may have at one time been compromised but is no longer. We have properly delisted it. Can you please check if your emails are still ending into spam/junk folder? Thank you, *** Office 365 Next Team23KViews0likes5CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
Jordan160 Thank Jordan. We have several tickets open two of which have been escalated. We provided the link to this thread with no luck. We have ~30 hours into this client and MS support now. Seems like your luck is better than ours lol. I will keep my fingers crossed that the description provided helps but it's pretty much what we already told them.23KViews0likes7CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
Jordan160 Unfortunately we have not been so lucky. Dozens of calls and we are still down. No one at Microsoft seems to care. Do you happen to have a MS description of what they did to resolve your issue or a ticket # I can share with support? I could maybe understand this run around if this was a small company, but they have nearly 100 users. I can not believe the lack of support we are getting.23KViews0likes9CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
Jordan160 We are having the exact same problem. Tomorrow will be our 3rd day of being mostly down and working with 0365 who can't figure out the problem or even understand that it is bigger than analyzing a couple email headers. Is there a way to get in contact with higher tier support that has more to say than " tell your recipients to whitelist you."?99KViews0likes11Comments
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