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upliftertom
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Joined 5 years ago
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Seeking Advice: User Limit Issue Encountered While Setting Up Free Tier on Microsoft Marketplace
We are newcomers to the Microsoft Marketplace, on the brink of launching our transactable solution. Our productUplifter.aiis a SaaS tool, and we plan to sell licenses for it through the marketplace. Our intention was to introduce a free tier to provide users with an easy pathway for upgrading to a different tier. In this free tier, we aim to offer access to only one user. This strategy is designed to motivate users to transition to the next, more feature-rich tier. However, during the process of configuring the free tier offer, we encountered an error message when attempting to set the user limit to just one user: As a result, our offer page appears as depicted below, which might confuse potential customers: Is this user limit issue a technical glitch? It's important to note that we can't present it as a flat-rate option because all offers must adhere to the same pricing structure.
