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Tech_Mike
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Joined 7 years ago
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Sound from participant is distorted but not when recorded
Hello everyone, I have a really strange issue with the audio output from Teams, with one particular user. Let me explain the whole case.. Sometimes, once a day or even in every meeting after some minutes, or not at all, the sound from one colleague gets immediately distorted. It´s so loud that you need to mute her and it won´t dissapear unless she puts on a wired headset or rejoins the meeting or reboots her brand new ThinkPad T14 (Ryzen5). Now first I thought it was the built-in microphone, as with her headset the sound gets clear immediately. But now comes the really strange part: I recorded the distorted sound from a meeting with her (through Teams recording) to proof the issue for the Lenovo Support. But on that recording you don´t hear any distortion at all. That leads me to think, that it is not an issue of the device, more like the transimission or any automatism/technique that creates that noise. The CQD says that all her calls were in good quality and no values are out of range. I can provide a video and also a report from the CQD of one of the meetings if necessary. Any help greatly appreciated. ps. To double check I will sent her another laptop to try, maybe something is messed up with the user account? pps. I also found one guy on reddit who describes the same issue, but without any further solution. MichaelRe: IOS mail profiles and conditional access
Hello Jason, you can make the transition smoother with an App configuration policy to pre-configure the Outlook App for the user, so he/she only has to enter the password on first start. When the configuration policy is in place, you can push the Outlook app through company portal app. Just add it to the iOS Apps in Endpoint Manager and set the assignment to "required" to all users or a group. With these two steps can easily deploy Outlook side by side with the native Mail app and witch to ModernAuth. Contacts can be an issue for some people (I have some of them in my org too) but with proper training they will get used to it and maintain their contacts in Outlook. MichaeliOS Update Policy does not download latest update, but 14.4.
Hi everyone, yesterday created an iOS update policy to enforce the update of our Apple Business Manager enrolled iOS devices to the latest 14.4.2 to apply the emergency update ASAP. We never had an update policy in place for our ABM devices, but I thought that it´s a good time now to do so. So I created the policy, set the version to install to "latest update" at "next check-in" and assigned it to the user group which has got all users with ABM devices. The odd thing now is, that these users can update their device, but after a reboot the iPhone stays on 14.4 and telling the user that there has been an error and you´re using the latest version your administrator approved (or similar wording, as my colleagues use their devices in german). There is no other configuration profile setting restricting the use of this or later versions. So what am I missing here? 🙂 I set the Update Policy manually to 14.4.2 now in order to get these devices update to date, but I´d like to know my mistake. MichaelRe: Device Diagnostics - MDM (located under device)
braedachau you can download the diagnostic logs after you initiated them under "Device diagnostics (Preview)" on the left pane when you still have the according device selected. The collection needs only a few minutes and you can check the status in the beforementioned menu. In case you weren´t asking for where to find them, please excuse me, might have misunderstood your post 🙂Re: iOS Outook sync to Contact app, protection from non managed apps
nirispa Hi nirispa, maybe you can take a look at the discussion here: New contact sync scenario available with Outlook for iOS on enrolled devices - Microsoft Tech Community it´s basically the same requirement from what I understood in your post. Regarding your link to iOS 12.1: The main issue here is even though you can sync from managed (MEM) Outlook to contacts app, once the contacts are synced to the contacts app of iOS they are in an unmanaged app, meaning that you can´t control any further if e.g. WhatsApp gets access to them or not. The second setting just controls, wether unmanaged apps can directly access contacts within a managed app like Outlook, which is not very useful for our case IMHO. Mike
