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DaveIrl
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Joined 7 years ago
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Contacting the Server for Information
When I try to save a MS Word document, I get this message “Contacting the Server for information” and it hangs for approx 1 minute before saving the file. I have attached a screen shot of the error message. All my MS Office programs are all up to date. I have a very fast computer with plenty of disk space. I have been using this desktop for the past 4 years and this problem started happening about 3 months ago. I use OneDrive. I have settings to keep local copies of all my files on my local computer. I logged a ticket with Microsoft Support but they have not fixed it. The strange this is that I have a laptop that is a mirror copy of my desktop, and the problem does not occur on the laptop. Any ideas? Thanks in advance, Dave1.7KViews1like1CommentRe: Can Office 365 also store all emails on local PC
Leeg78 I don't know if this helps you in any way... as this is what I did with Outlook 365 on Windows 10 and not on the MAC as I don't have any experience with MAC yet. I realized that having such a large Outlook pst file could severely impact the performance, so I created 2 pst files. The first PST file has all emails (Inbox, Sent, Deleted and over 200 other folders) from the previous 18 months. And a second archive pst file, that contains all older emails. The first PST file is the one that is synch'ed to the Cloud... and can be seen on my Windows desktop, Windows laptop and iPhone. It is also stored locally on my machines... as an .OST file. The 2nd Archive PST file is just a local file. I have a copy of this on my desktop and laptop. And can choose to search this archive pst file when needed. But I understand that the real question is whether Outlook for MAC can provide local copies of PST files (or OST files) that can be accessed when not connected to the internet. Hopefully, someone with more in-depth experience of Outlook on MAC might be able to provide a solution for this.9.8KViews0likes0CommentsHow to permanently delay installation of all future Windows Updates by a set amount of time
Hi, Is there some way where I can delay the installation of All Windows updates in the future, by say 2 weeks? I run my Windows 10 computer 24/7. I do not turn it off at night. I have many programs and many documents open at all times. When Windows shuts down my desktop to perform and install updates, some of these programs crash, and many encrypted documents are shut down when not saved (by me), and this causes a lot of unwanted work to restore these. Furthermore, Microsoft seems to release updates with bugs often, that then need to be fixed by another update after a number of days or weeks, again causing more work due to programs being shutdown and documents being closed. I don’t want to have to go in when each Update is released… and have to delay it manually by 2 weeks. I want to be able to delay All Future Updates by say 2 weeks. Is this possible? Thanks in advance, Dave498Views0likes0CommentsOutlook 365 Search showing only local results
Hi, I am using Microsoft 365 Outlook using an OST file on my local windows PC that stores all my files locally. I store all customer emails and all business-related emails for the past 15 years and the OST file is approx. 9GB in size. Recently when I search for an email using the ‘search function’, I receive a message “Search Complete. Showing only local results”. I have reached out to Microsoft Support as I am a business account user, and they suggested that I create a new profile. I am doing this now, which involves copying down all my emails from the Exchange server onto my PC again… creating a new OST file. I expect this task will take a day or more to complete as the OST file is so large and also the internet connection here is quite slow. I checked Outlook, File, Options, Search and the box is un-ticked “Improve search by limiting the numbers of results shown” I also went into Outlook, File, Account Settings, Selected the account and clicked “change” and see that “Use cached exchange mode to download email to an Outlook data file” is checked and the slider set to download “All” emails from the past. I also have a Windows laptop, also running Outlook with it’s own local copy of the OST file. This laptop also shows the same message “Search Complete. Showing only local results”, and the Search only shows recent mails. Does anybody know what could actually be causing this problem of the Search not returning all the emails? Any help appreciated. Thanks in advance, Dave11KViews0likes5CommentsRe: Slow OneDrive Upload Speed
Ryan Schouten Hi Ryan, I signed up for Office365 Business Premium about 3 months ago and have opened approx. 6 tickets with Microsoft about various problems. I must admit most of the problems were due to their lack of information about moving from OneDrive personal to OneDrive for Business… which turned into a nightmare and I have lost over 5 full days of work trying to fix issues related to this. But there were also issues with getting archiving working in Office too. There are times I just wished I had stayed using Office 2013 rather than moving to Business Premium and OneDrive for Business in particular. But the functionality of Outlook using Exchange is good … so that has been the main benefit I am getting. I have not opened a ticket about the slowness of OneDrive for Business as the problems are intermittent… and I must admit I do not have much confidence in their support people. I used to work for over 16 years in software development and am amazed at the inexperience of the people they give jobs to who deal with their support. ‘Inexperience’ is being polite if you knew some of the responses that I have received. Do you mind sharing with us… what issues the support person identified that were causing slowness on your system? Best Wishes, Dave104KViews0likes0CommentsRe: Slow OneDrive Upload Speed
I have resisted so long moving from Microsoft to Apple. This past few months running Office 365 Business Premium has finally convinced me. Only too often.... I try to simply move 5 or 6 files (no larger than 1 GB) from one folder to another on my super fast desktop... and it hangs... and hangs.. up to 5 minutes at times. I am starting to investigate prices for a good fast Apple machine as OneDrive for Business is a joke... and no obvious efforts by Microsoft to fix this. I am guessing that this is being caused by 2 things. 1 is a bottle neck on Microsoft Servers where they store all the OneDrive for Business Premium files. 2 is the badly written OneDrive code that prevents the local computer from simply doing the job... and just queuing the changes needed to be applied to the OneDrive files on the internet. Is there nobody driving the Microsoft vision or customer care?104KViews2likes3CommentsRe: Slow OneDrive Upload Speed
DaveIrl Just an update on my previous post: I discovered that Indexing had not been running on my OneDrive for Business folders. I updated the Indexing to include these folders and the search now seems to be working as it should. Possibly the problem is solved for searching now on my machine. There still remains the problem where searching within Outlook sends the 'search' to the server for searching... even though all my emails are also stored in a local .ost file. Best Wishes, Dave105KViews1like1CommentRe: Slow OneDrive Upload Speed
rob_nicholson_helios Its not Just SLOW Upload speeds that are a problem. Agonizingly slow Simple Searches are just 'not fit for purpose' with OneDrive for Business When I search for files using Windows File Explorer on Windows 10 it is agonizingly slow. I have an i7 6 core computer and running Office 365 for Business. All My Documents files are within OneDrive for business… approx. 300 GB of them. All these files are stored locally as well as on the internet. My files are stored locally on the fastest 1TB SAMSUNG 970 EVO PLUS M.2 and should take less than 10 seconds for any search… and this is how searches used to work until I signed up for Office 365 for Business 2 months ago. But I cannot restrict search using Windows File Explorer… to ONLY search my local files? This is a simple everyday task that I do many times a day that used to take a maximum of a few seconds before signing up for Office 365 for Business. Now a simple search can take over 5 minutes. This is because if you use OneDrive for Business…. Any search you do has t access the internet… wait for the search to upload… queue up the search command on some server in the Cloud…. And wait…. And wait… and wait… Before any Microsoft Support person replies to say they have tested this using a crummy test environment with a few GB in size (or likely less) please test this with using a normal business environment with at least 300 GB of files and hundreds of thousands of files and many thousands of folders… and also a reasonably slow internet connection. If Office 365 for Business cannot do a “simple search task” and restrict the search to local files like this, is it really “Fit for Purpose” ? I opened a ticket for “Office for Business” and the workaround I was told was to “close OneDrive”… and then do the search. Is this a joke or is Microsoft even interested in providing proper real world business solutions? Is there someone at the steering wheel of Microsoft interested in fixing these problems? Strangely the solutions to fix the SLOW Search should be quite simple. Microsoft should simply include functionality within File Explorer to restrict the search to Local files instead of searching the files over the internet. And secondly allow Indexing on these local files. Microsoft know about these major limitations for many many months… but do they provide the fixing functionality? Amazed this has not been fixed, Dave105KViews3likes6Comments
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