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subhendudas
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Joined 7 years ago
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Re: AIP Protected pdf files - cannot be opened with Edge Chromium Browser
mpeters_all41 AIP Protected PDF files are supported in Edge Chromium within the same tenant but for guest accounts like when you share a protected PDF to an external users, it does not work as Edge does not support this feature across tenant. We had a support ticket opened and the engineer came back with the following comments: - "This behavior is actually by design and Edge chromium currently supports opening PDFs only from same tenant."6.6KViews0likes1CommentRe: Azure information protection custom policies not working
Ion Zubia and other in this thread I have been following the entire thread and some of these solutions may not work. I found a solution that always works and I have tested all of the scenarios as follows: Improper installation of AIP Unified Labeling Client Improper upgrade of AIP Unified Labeling Client UL Client was unable to download protection template from RMS Service due to network issue UL Client unable to update stale protection template tokens cache stored locally in user profile Check the following before proceeding User has AIP P1/P2 license User is logged into office App with correct account. If multiple account is used to login, please log out from all other account except the account that is supposed to use the AIP Protection. Ensure that there are no additional Work Account added to windows 10 other than the account using AIP Protection. Solution 1: - Delete Crypto Keys from the effected user profile Close all the office apps. Word, Outlook, Excel and PowerPoint. On file explorer navigated to the folder "%APPDATA%\Microsoft\Crypto\" in there please rename the folder Keys to any name. Open Word and click on Sensitivity Icon -> Help and Feedback -> Reset Settings. Close Word and re-open, give couple of minutes for the UL client to retrieve labels and your Client will re-build the protection template cache too.5.5KViews1like0Comments
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