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Onenote crashes (stops working) after android 9 update on galaxy s9+
My entire life is on Onenote. Ever since my Galaxy S9+ updated to Android 9 the onenote app has not been working. Crashes immediately after opening. I've uninstalled, reinstalled, deleted cache, rebooted, wiped Android cache, signed out, did it all. Is it my phone or is there something wrong with other peeps? Should I do an android reset? I'm at a loss. Can anyone help? Thanks, Rob1.1KViews0likes2CommentsRe: OneNote is not opening in Android
Onenote is finally working on my S9+! I am so happy! I've been living without it for 2 months on my phone. I Uninstalled it last night. Cleared all storage, cache, rebooted my phone. Then I reinstalled Onenote and logged in. I added my notebooks last night and added a few notes. This morning Onenote seems to be running perfectly! Thank you for resolving this issue!21KViews0likes1CommentRe: Welcome to OneNote For Android Beta Program!
Fyi, I still want Onenote to work on my device. I use it on my work computer, my home computer, my wife and I share notebooks. I will try anything, even if it does feel like the definition of insanity. :) Let me know if you want me to try something...14KViews0likes0CommentsRe: Welcome to OneNote For Android Beta Program!
No, this issue has not been resolved. After trying the same things over and over again I finally gave up. One note does not work, crashed on loading. As a reminder I even did a complete factory reset on my phone! Onenote still doesn't work. I'll keep installing updates as they come out, but I'm tired of trying. I'm just not using Onenote as much as I used to. Thanks, Rob14KViews0likes1CommentRe: OneNote is not opening in Android
I regret to inform you that the problem still exists. I did everything just short of another factory reset, which I'd prefer not to do again. :) Uninstall, reinstall, delete cache, delete data, reboot, sign out, sign in, etc. Can I provide any helpful information to you? I'm dying without Onenote on my phone. I was traveling today and had all my trip stuff saved in onenote, couldn't pull it up. Thanks for your help! Rob21KViews0likes4CommentsRe: OneNote is not opening in Android
I'll bet this happened right after your S9 was updated with the latest android version. That is when Onenote stopped working for me. Onenote has not worked on my S9+ for about one month (after android9 update). I've tried all of the recommended remedies. Yesterday I performed a factory reset. After the pain of the factory reset the exact problem still exists! It would be nice to hear if the Onenote team is at least working on this problem. Then I'd be a little more patient. Although, I worry about relying on Onenote in the future with my meeting notes and daily schedules.21KViews1like0CommentsRe: Onenote crashes (stops working) after android 9 update on galaxy s9+
It's been about a month sinsebive had this problem. That is a long time to be forced to look longer use OneNote. I guess it'll never be fixed. Looking into Evernote right now. Fyi, I just did a last resort factory reset yesterday and it still has same crashing issues. I have heard nothing from the developers, so as far as I know they're doing nothing...997Views0likes0CommentsRe: Welcome to OneNote For Android Beta Program!
I've been having this same issue for 1 month now.ever since the last android update on my S9+. I have tried everything just short of buying a new phone.i finally broke down and did a factory reset on my phone yesterday. Onenote still crashes. Can get small windows of time when it work after a fresh install or after I remove all cache and data. But without fail it continues to crash. I live my life on OneNote. I am seriously thinking about getting a new phone or switching to a different note taking app14KViews1like6Comments
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