User Profile
ALV_Work
Copper Contributor
Joined 8 years ago
User Widgets
Recent Discussions
Outgoing emails marked as SPAM and Phishing emails by O365 servers
Hi, Since yesterday, all outgoing emails from our organization using Office365 (fully cloud) are being flagged as either spam or phishing email by Microsoft Outbound email servers. Due to this our Office365 user accounts are getting blocked every hour. We tried contacting Office365 support but they said they cannot help on outbound email spam settings as they do not have any control over the configurations. I spend more than an hour on the phone with the support person and at the end was asked to send 5 sample emails to not_junk@office365microsoft.com and wait for 48 hours. I told O365 support that each user who is blocked sends around 100 emails of which all of them are getting flagged as either spam or phishing email, so sending random samples will not help. No spam or phishing filter settings have been changed since months now so I can only think on some backend updates done by O365 team for tightening the spam filters. I am not sure whom to contact or escalate this case now so I am posting it in this group to everyone expecting someone who might have experienced the same might help. Any help to resolve this issue will be much appreciated as our users are unable to send emails. Thanks.Solved125KViews2likes33CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
Hi @Philippe_RAYNAUD , All the scenarios mentioned by you is the same for me too. Got a lot of emails tagged as PHISH by AntiSpam policy and all went into quarantine due to our Antispam settings. Had to release them manually to the users. Also we got a lot of duplicate emails send as BCC to our IT email address since outgoing emails where getting tagged as SPAM. But now the issue seems to be have stopped. Looks like MS Team has reverted the changes.105KViews1like0CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
HiRafmoerkens Philippe_RAYNAUD , Negative. Had a call from O365 support guy(not direct MS staff) and he has confirmed that my domain is having a service incident but I still donot see anything on my office portal. But looks like the issue is not happening now.105KViews1like0CommentsRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
HiRnishat0786 , Thanks for the suggestion. We already have the domain added in the Allow list of Anti-Spam policy. Could it be that the domain is showing as SPF not designated because it is still an internal email within Office365 servers ?105KViews1like1CommentRe: Outgoing emails marked as SPAM and Phishing emails by O365 servers
HiRnishat0786 , We have edited the default Outgoing Spam rule to copy messages flagged as spam to one of our internal email addresses. I have pasted the header from one such email (apparently we receive almost every outgoing email now) as requested. As you will notice that the Spam Confidence Level is set to 5 by Microsoft and the Phishing Level to 8 for this outgoing email from Office365. We do have even have 2FA enabled for most users and never had any issue till yesterday. Received: from AM6PR0602MB3589.eurprd06.prod.outlook.com (2603:10a6:208:aa::49) by AM0PR0602MB3585.eurprd06.prod.outlook.com with HTTPS via AM0PR06CA0072.EURPRD06.PROD.OUTLOOK.COM; Wed, 10 Apr 2019 17:13:40 +0000 Received: from VI1PR0601CA0005.eurprd06.prod.outlook.com (2603:10a6:800:1e::15) by AM6PR0602MB3589.eurprd06.prod.outlook.com (2603:10a6:209:e::26) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1771.19; Wed, 10 Apr 2019 17:13:39 +0000 Received: from VE1EUR01FT025.eop-EUR01.prod.protection.outlook.com (2a01:111:f400:7e01::209) by VI1PR0601CA0005.outlook.office365.com (2603:10a6:800:1e::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1792.14 via Frontend Transport; Wed, 10 Apr 2019 17:13:39 +0000 Received: from EUR01-HE1-obe.outbound.protection.outlook.com (52.101.129.90) by VE1EUR01FT025.mail.protection.outlook.com (10.152.2.232) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1771.16 via Frontend Transport; Wed, 10 Apr 2019 17:13:38 +0000 Received: from DB5EUR01FT040.eop-EUR01.prod.protection.outlook.com (10.152.4.56) by DB5EUR01TH003.eop-EUR01.prod.protection.outlook.com (10.152.4.138) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1750.16; Wed, 10 Apr 2019 17:10:53 +0000 Received: from EUR02-AM5-obe.outbound.protection.outlook.com (52.101.131.59) by DB5EUR01FT040.mail.protection.outlook.com (10.152.5.25) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1771.16 via Frontend Transport; Wed, 10 Apr 2019 17:10:53 +0000 Authentication-Results: spf=none (sender IP is ) smtp.mailfrom=anna.mandia@gmsuae.com; Received: from AM0PR0602MB3554.eurprd06.prod.outlook.com (52.133.46.17) by AM0PR0602MB3523.eurprd06.prod.outlook.com (52.133.49.30) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1792.14; Wed, 10 Apr 2019 17:10:45 +0000 Received: from AM0PR0602MB3554.eurprd06.prod.outlook.com ([fe80::9162:6e5e:65c1:9944]) by AM0PR0602MB3554.eurprd06.prod.outlook.com ([fe80::9162:6e5e:65c1:9944%6]) with mapi id 15.20.1771.014; Wed, 10 Apr 2019 17:10:44 +0000 Content-Type: application/ms-tnef; name="winmail.dat" Content-Transfer-Encoding: binary From: Anna Mandia <anna.mandia@gmsuae.com> To: Calum Berkley <calumberkley@aol.com>, "reservations@milansuites.com.sa" <reservations@milansuites.com.sa>, "ayman@milansuites.com.sa" <ayman@milansuites.com.sa>, IBIS Abu Dhabi Gate FO3 <H6949-FO3@accor.com>, NOVOTEL Abu Dhabi Gate RE1 <H6948-RE1@accor.com> CC: Paula Cercel <paula.cercel@gmsuae.com>, William Escondo <william.escondo@gmsuae.com>, Amit Dagar <amit.dagar@gmsuae.com> Subject: FW: Calum Berkley/Sharqi/12 Apr [Email Ref. #1457448] Thread-Topic: Calum Berkley/Sharqi/12 Apr [Email Ref. #1457448] Thread-Index: AQHU7g3sNf9KY9rzwEKdxrIlBbZyQaYySW2+gAAUiICAAtK0IA== Date: Wed, 10 Apr 2019 17:10:44 +0000 Message-ID: <AM0PR0602MB35543E59377335E66B1F11119D2E0@AM0PR0602MB3554.eurprd06.prod.outlook.com> References: <AM0PR0602MB35549FA31C962DC1097B472A9D2C0@AM0PR0602MB3554.eurprd06.prod.outlook.com> <AM0PR0602MB3554B2DF88EFB2AD15FCC0699D2C0@AM0PR0602MB3554.eurprd06.prod.outlook.com> <46AED3F05A1011E9B957005056BF25F3@focalscope.com> In-Reply-To: <46AED3F05A1011E9B957005056BF25F3@focalscope.com> Accept-Language: en-GB, en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-Exchange-Organization-SCL: 5 X-MS-TNEF-Correlator: <AM0PR0602MB35543E59377335E66B1F11119D2E0@AM0PR0602MB3554.eurprd06.prod.outlook.com> MIME-Version: 1.0 X-MS-Exchange-Organization-MessageDirectionality: Originating X-MS-Exchange-Organization-AuthSource: AM0PR0602MB3554.eurprd06.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Internal X-MS-Exchange-Organization-AuthMechanism: 04 X-Originating-IP: [217.164.74.77] X-MS-Exchange-Organization-Network-Message-Id: 1516fec6-bb59-4dad-acf3-08d6bdd77816 X-MS-PublicTrafficType: Email Return-Path: anna.mandia@gmsuae.com X-MS-Exchange-Organization-ExpirationStartTime: 10 Apr 2019 17:10:45.0518 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 2:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Office365-Filtering-Correlation-Id: 1516fec6-bb59-4dad-acf3-08d6bdd77816 X-Microsoft-Antispam: BCL:0;PCL:0;RULEID:(2390118)(7020095)(4652040)(8989299)(4534185)(4627221)(201703031133081)(201702281549075)(8990200)(5600139)(711020)(4605104)(2017052603328)(49563074)(7193020);SRVR:AM0PR0602MB3523;BCL:0;PCL:8;RULEID:(3031054)(100001)(3032054)(3034054);SRVR:DB5EUR01TH003; X-MS-TrafficTypeDiagnostic: AM0PR0602MB3523:|AM0PR0602MB3523:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|DB5EUR01TH003:|AM6PR0602MB3589: X-MS-Exchange-PUrlCount: 3 X-Microsoft-Antispam-PRVS: <AM0PR0602MB352364002DE092CC23D543D69D2E0@AM0PR0602MB3523.eurprd06.prod.outlook.com> X-Forefront-PRVS: 00032065B2 X-Forefront-Antispam-Report: SFV:SPM;SFS:(10009020)(136003)(39850400004)(396003)(346002)(366004)(376002)(199004)(189003)(9686003)(3846002)(236005)(52536014)(76176011)(4326008)(606006)(66066001)(25786009)(107886003)(102836004)(53546011)(6506007)(26005)(186003)(11346002)(476003)(71190400001)(66574012)(71200400001)(6116002)(790700001)(68736007)(486006)(44832011)(33656002)(5660300002)(5024004)(446003)(14444005)(97736004)(256004)(81156014)(81166006)(2201001)(54906003)(8936002)(8676002)(508600001)(14454004)(110136005)(7696005)(53946003)(2906002)(6306002)(2473003)(413944005)(99286004)(99936001)(316002)(229853002)(74316002)(7736002)(2501003)(105586002)(6436002)(733005)(106356001)(53936002)(55016002)(86362001)(54556002)(54896002)(59010400001);DIR:OUT;SFP:1501;SCL:5;SRVR:AM0PR0602MB3523;H:AM0PR0602MB3554.eurprd06.prod.outlook.com;FPR:;SPF:None;LANG:en;PTR:InfoNoRecords;A:1;MX:1; Received-SPF: None (protection.outlook.com: gmsuae.com does not designate permitted sender hosts) X-MS-Exchange-Organization-ExpirationInterval: 0:04:00:00.7865921 X-MS-Exchange-Organization-ExpirationIntervalReason: SpamEngine X-MS-Exchange-AtpMessageProperties: sap=1;slp=1; X-MS-Exchange-Transport-CrossTenantHeadersStamped: AM0PR0602MB3523 X-MS-Exchange-Transport-CrossTenantHeadersStripped: DB5EUR01FT040.eop-EUR01.prod.protection.outlook.com X-MS-Exchange-Organization-ACSExecutionContext: 04/10/2019 17:10:53;04/10/2019 17:13:38;{"SubmissionInfo":{"SubmissionToken":"PFRva2VuIFRva2VuVHlwZT0iU3VibWlzc2lvblRva2VuIiBJZD0iYjAyN2FkZWYtYjM1Yi1lOTExLWIwNzYtOWNkYzcxNTBlYjYyIiBSb2xlPSJTdWJtaXR0ZXIiIEVuZHBvaW50PSJodHRwczovL0hFMVNFVTA0VFAxMDUuZW9wLXNldTA0LnByb2QucHJvdGVjdGlvbi5vdXRsb29rLmNvbS9zb25hcmFwaS8iIFNpZ25hdHVyZT0iRmg4aFlxVGszUkhDTDQ4S0NpK1haNEFWNlRBPSIgLz4","Identity":"9960c8bc-7008-4852-a218-286be1ec6672"}};SC;S;0;04/10/2019 17:13:24;0|0|0|1|; X-EOPAttributedMessage: 0 X-OriginatorOrg: gmsuae.com X-MS-Exchange-Organization-SafeAttachmentProcessing: X-MS-Exchange-Transport-EndToEndLatency: 00:02:55.2749479 X-MS-Exchange-Processed-By-BccFoldering: 15.20.1771.000 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;ex:0;auth:0;dest:I;ENG:(20160513016)(750119)(520011016)(706158)(944506303)(944610083); X-Microsoft-Antispam-Message-Info: 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105KViews1like3CommentsWorking with comments in Excel
Hi, We just noticed that one of our excel file which had several comments have suddenly become non editable. We found the below link which says that Microsoft has moved away from comments to threaded comments and it can only be edited in new versions of Excel. https://support.office.com/en-us/article/this-threaded-comment-can-be-viewed-but-not-edited-17b3eb02-efa7-4934-9e8e-b8916482bf41?ui=en-US&rs=en-001&ad=US Being a monthly targeted user of Office365 E3 plan i updated my excel but still can't see the comments in threaded view. It seems working when opened in excel web but prefer to work on the desktop edition since there are lot of comments to add in different sheets and cells. Anyone has any suggestions ? Thanks.495Views0likes0Comments
Recent Blog Articles
No content to show