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Mukesh
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Joined 8 years ago
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Re: My outlook rule doesn't work
Hello Dhuy299 / Stephen_ATL, This is a known issue after November updates of MS Office. As per this article :- https://support.office.com/en-us/article/outlook-error-the-operation-failed-when-selecting-manage-rules-alerts-64b6ff77-98c2-4564-9cbf-25bd8e17fb8bJust check the Office Version Go to File > Office Account. The issue may occur after installing the following subscription updates and subsequent versions: YearRelease dateMonthly ChannelSemi-Annual Channel (Targeted)Semi-Annual Channel 2018 November 13 https://docs.microsoft.com/en-us/officeupdates/monthly-channel-2018#version-1810-november-13 https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2018#version-1808-november-13 https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-2018#version-1803-november-13 https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-2018#version-1708-november-13 A similar issue occur in the past as well, and the solution was to create a new e-mail profile. https://support.microsoft.com/en-in/help/315048/error-message-when-you-try-to-use-the-tools-menu-in-outlook-the-operat Symptoms When you try to gain access to the Tools menu so that you can view e-mail accounts or perform a send and receive operation, you may receive the following error message: The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persists, please reinstall. Cause This behavior can occur if your e-mail profile is damaged. Resolution To resolve this behavior, create a new e-mail profile. Regards Mukesh RawatRe: Rule not working
Rising Flight Hello, Things we need to check. Does the Outlook rule works if we ran it manually. If yes then you need to check if this user mailbox is configured to receive journaling NDR. As per the below article the transport rule and the mailbox rule don't work for a mailbox. If the mailbox is setup to receive undeliverable journal reports. https://support.microsoft.com/en-in/help/2829319/transport-and-mailbox-rules-in-exchange-online-or-in-on-premises-excha You can check the same after login to Office 365 as a Global admin. Use the admin account to sign in to https://portal.office.com or https://outlook.office365.com/ecp On the global navigation bar, click Admin, and then click Exchange. Click Compliance Management, and then click Journal Rules. Review the value for the Send undeliverable journal reports to setting. This may not be the exact solution, but its good to have a look for the same. Regards Mukesh RawatRe: Recipient SendAs:You can't use the domain because it's not an accepted domain for your organization
Sujith Suriya You might have already resolve this issue, however just wanted to check what was the resolution. I have been able to resolve similar issue using the below mentioned action plan. Check the UPN and Email Addresses of the users that you are having problems with. Chances are they have an email address on a domain that is not verified against your Office 365 tenant. Usually something like mailto:user@domain.local. One can use the below commands to check the proxy address and domain. https://docs.microsoft.com/en-us/office365/enterprise/powershell/connect-to-office-365-powershell Get-MsolDomain Get-MsolUser -UserPrincipalName user@domain.com | FL *ProxyAddresses* Connect to Exchange Online PowerShell Get-AcceptedDomain Get-Mailbox user@domain.com | select -ExpandProperty EmailAddresses Launch Exchange Management Shell Get-AcceptedDomain Get-Mailbox user@domain.com | select -ExpandProperty EmailAddresses Ref link https://x500.co.uk/2018/04/03/send-as-you-cant-use-the-domain-because-its-not-an-accepted-domain-for-your-organization/ http://kevinongkl.blogspot.com/2016/09/you-cant-use-domain-because-its-not.html https://community.spiceworks.com/topic/337146-you-can-t-use-the-domain Regards Mukesh RawatRe: Oulook 2016 adding additional mailbox to a single proflle
Jeremy Hemus Hello Jeremy, Hope you are doing well. The Outlook 2016 email settings are maintained in a registry key. Just configure all the 15 mailboxes under one Outlook profile. Post configuration export the Outlook Profile registry file and then import the reg file on all the other computers. Note: This key does not store any the actual emails, just the email accounts info and data file (pst and ost) settings in Outlook, which will save you from having to reconfigure all that stuff. This method is helpful when your account is setup using the MAPI protocol, not like POP3. The exported .reg file doesn't include the passwords. Post importing the reg file the end-user has to enter the password for all the account previously configured in Outlook. How to Export Outlook Account Settings 1. Press the Windows key + R to bring up the Run box. Type regedit and press Enter to open the Registry Editor. 2. In left-side pane, navigate to your Outlook profile path in the registry. The location of the registry key depends on your Outlook version: • Outlook 2016: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles • Outlook 2013: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Profiles • Outlook 2010 or earlier versions: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles 3. Right-click on the Profiles folder and then select Export from the drop-down menu. 4. When the Export Registry File dialog box opens, select a location where you want to save the Registration Files (.reg). In the File name box, type a file name, and then click Save. 5. Exit the Registry Editor. You are now finished exporting Outlook account settings into a .reg file. 6. Afterwards you can use this .reg file to import your Outlook account settings on the same computer, or you can use the exported file on another computer. 7. To import the file all you have to do is double-click the .reg file. 8. Post importing the reg file on the required PC Launch Outlook. 9. Outlook will automatically pull the account information from the registry and will prompt for the mailbox password. 10. All other secondary account will be added automatically along with the From field functionality. Regards Mukesh Rawat
