Recent Blog ArticlesNewest TopicsMost LikesTagged:TagImprove cost-effectiveness by utilizing forecasting service in Dynamics 365 Customer Service. Hi, Microsoft 365 Insiders! My name is Isha Sahni, and I am a Sr. Product Manager on the Customer Success Engineering team. I am excited to announce that you can now use a forecasting service to pred...Reduce Support Costs with Business Assist Forecast Service Excel Add-in Business Assist Forecast is a tool that enables quick and confident forecasting of future support volume based on historical data, which can save time compared to manually analyzing past trends and v...
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