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kyle-callahan
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Joined 2 years ago
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Re: FAQ: Customizations for VM offer
Private offers can be provided by sellers to their Azure marketplace customers offering percentage discounts off the public hourly rates. Additionally, if you have enabled Reservation pricing for your VM product, you may create a private offer to sell VM software reservations (1-year or 3-year) and customize the absolute price, vCPU size, quantities, duration, and payment schedule (upfront payment or equal monthly payments over 12 or 36 months). Great resources for Virtual Machines Enabling VM reservations: Configure pricing and availability for a virtual machine offer in Partner Center Creating private offers for VM products: https://learn.microsoft.com/en-us/partner-center/marketplace/isv-customer Mastering Virtual Machine Offers - Mastering the Marketplace (tutorial and demo videos)Re: FAQ: Time zone used for private offer Accept By Date
Daniel_Langille Did the customer both Accept the private offer and complete the actual Purchase of your product at the same time? If there was any delay in the customer completing the purchase of the product, that would explain why the deal was officially transacted on November 1st, even if the customer accepted your offer the prior day. Your recommendation to try and wrap up business prior to the last day of the month is sound advice for all parties involved!Re: FAQ: Different pricing in year 1 vs year 2 for transactable SaaS offer
I think additional clarification would be that sellers may set a different price for a 2-year term than they charge for a 1-year term for the same plan. However, the price would be fixed for the duration of the subscription if a 2-year or 3-year commitment is made. Sellers can publish private offers for their Azure customers to provide a different price-points in year two when a 1-year subscription renews. **Note the customer must accept the terms of the offer(s) prior to their subscription renewal date when the new price is desired to take effect. This is great for pre-negotiated renewals as well when you wish to maintain uninterrupted SaaS product service for your customer, but need them to agree to new terms & conditions or modify the overall pricing for the next subscription term. If no private offer is accepted, the subscription may either expire at end of term or auto-renew at the public price-point for that plan. Customers control whether their subscription auto-renews or not, but sellers have visibility to the status for each of their customers. See Private Offer FAQs for PublishersRe: Customer Subscription to ISV Activation of Private Offer - Time bound?
The marketplace does not yet support scheduling future subscription start dates. When they complete the purchase, the subscription term and billing cycle will begin. Your customer could accept your private offer in advance, but opt to wait until their admin returns to complete purchase (as long as they do this within the start/end dates of the private offer so your custom pricing and terms remain valid for their organization). A customer's marketplace purchases and charges accumulated throughout each month are consolidated into their Azure invoice.Re: FAQ: Calculating number of users in billing model in SaaS offers
I'd also suggest reviewing SaaS pricing options. For a given plan, as a publisher, you set the minimum and maximum number of users for which that plan applies. Some partners use this flexibility to create a tiered pricing structure. For example: Plan A: 1 user up to 500 users is charged $XX/per user Plan B: 501 users - 1000 users is charged $YY/per user As a customer, at time of purchase, I am prompted to enter the number of users or seats I am purchasing for that SaaS plan (from the available range defined by the ISV). For example, if my company has 200 employees and I want everyone to have a user license for the software, I'd purchase 200 "Seats". Customers may also add to or reduce the number of users or seats at any time during their subscription. This data is available to publishers, in the Marketplace Insights - Orders Reporting.Re: Customer Subscription to ISV Activation of Private Offer - Time bound?
Hi MeghannB It is important to remember that acceptance of a private offer by your customer is not itself a completed purchase. The offer is just that - a more customized offer unique to that customer and valid for a defined duration. The customer must still purchase the included products. The UX guides them by automatically redirecting to the Private Offer Management page within the Azure portal so customers can complete the subscription of each product. During the subscription process they will be promoted to configure on your SaaS landing page. After this, your organization should activate service for the customer as Microsoft will begin including charges for your product with the customers next Azure invoice. "For a private offer that includes SaaS, the customer must subscribe to the software as a service (SaaS) product first and then configure the product within 30 days of subscribing to the product." https://learn.microsoft.com/en-us/partner-center/marketplace/isv-customer-faq#my-customer-accepted-the-private-offer--what-s-next-Re: Dynamics 365 offers - pricing options
Hi Michael - this is a good reminder for anyone planning to publish a Dynamics 365 offer in the marketplace. Not every type of product can currently be made transactable through the marketplace. You've like already gone through Planning your D365 offer: https://learn.microsoft.com/en-us/partner-center/marketplace/marketplace-dynamics-365 As you are noticing, for Dataverse and Power Apps that can have transactable plans enabled, the current pricing model is per user. Flat-rate model is not available for this type of offer. https://learn.microsoft.com/en-us/partner-center/marketplace/dynamics-365-customer-engage-plans#define-pricing-and-availability I'll message you privately regarding your use case and the feedback that you'd prefer a flat-rate option (over per user model) to publishing your D365 solution. Thank you.Re: FAQ: Timing of payout to ISVs dependent on customer payment
The documentation Justin shared should have all the latest correct information. It can be anywhere from Month 2 to Month 4 when payouts are processed to Marketplace sellers. Depends on the type of customer, their unique agreement with Microsoft, and type of solution being transacted.Re: Azure Gov offer
amoldalvi congratulations on publishing your offer to the marketplace. In terms of earnings payouts, I do not believe there is any documented difference between the Commercial marketplace and the Government marketplace. Differences in customer agreement types and usage-based revenue compared to SaaS orders can have differences in payout schedules. See Payouts overview - Partner Center | Microsoft Learn There are differences in terms of the types of offers that can be transacted through Azure Government Marketplace compared with commercial as well as compliance requirements. In terms of how you sell, the government marketplace currently supports private plans, while commercial marketplace supports both private plans and private offers. See FAQ comparison I'd recommend watching the on-demand Marketplace Office Hours: Azure Government Marketplace OpportunityReach more customers, simplify sales, and unlock growth with Multiparty private offers
One of the biggest Microsoft commercial marketplace releases in July was enabling Microsoft's ISV partners to sell through their broader network of partnerships with multiparty private offers on the marketplace. This go-to-market offering is now generally available for partners selling to United States customers and is open to any Microsoft partner enrolled in commercial marketplace with a verified United States tax and payout profile. Canalys research suggests nearly one-third of marketplace purchases will come through partners by 2025. Source A one-stop shop for Multiparty private offer (MPO) Partner Resources Bookmark https://aka.ms/MPOEnablementResources Partner training sessions from Microsoft Inspire. MPO Guidance for ISVs* MPO Guidance for Selling partners* *Step-by-step slides available for download Quick 3-minute video explaining the Selling partner setup *Note this demo covers steps 1 - 3 of the 4 steps below. Requirements for Selling partners Selling partners should complete these steps before engaging in a marketplace transaction. Detailed documentation for Selling partners Become a member of the Microsoft AI Cloud Partner Program Estimated verification timeline is 3 - 5 business days Enroll in Microsoft commercial marketplace and receive a Seller ID Estimated verification timeline is 1 business day Set up a U.S. tax profile in Partner Center for your Seller ID Estimated verification timeline up to 48 hours (2 days) File Resale certificates with Microsoft for your Seller ID Estimated verification timeline is up to 5 business days Mastering the Marketplace video tutorials. Getting a customer's Azure billing ID (Customer experience) Creating a multiparty private offer for your partner (ISV/Software provider) Preparing a multiparty private offer for your customer (Selling partner) Accepting a private offer and purchasing included products (Customer experience) Marketplace learning path for customers For additional questions, partners may request Partner Center supportRe: Private Offers for customers outside the US
Hi jnativ - thanks for posting your question. Here is the documentation that explains how Microsoft converts currencies for marketplace transactions. "Microsoft converts offer prices using exchange rates sourced directly from the WMR exchange rates (4pm London WM/Refinitiv). Microsoft sources WMR rates on a monthly basis." As a seller, you'll be able to see exchange rate details in your Marketplace Insights Revenue reporting. I hope these resources help.
