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SteTanuki
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Joined 3 years ago
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Re: Create Servicenow tickets only for incidents above Medium Severity
I realise this is super old now but just in case anyone stumbles across this. The way to resolve this would be to set the criteria at the automation rule level in Sentinel. Trigger on all incidents where severity == Medium or seveirty == high This way the playbook will only run when the incidnet hits those criteria in advance635Views0likes0Comments
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