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EricTViking
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Joined 3 years ago
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Re: Emails stuck in outbox
ivannnnn no, after converting the regular mailbox to a shared mailbox I haven't had any issues. The downside is that in O365 a regular mailbox account can no longer access OneDrive files (other than via the web browser) so if the account stores data in OneDrive you won't be able to access that data from Windows.3.8KViews0likes0CommentsRe: Emails stuck in outbox
aaanne our scenario is that the "Shared" mailbox was a regular Office365 mailbox that multiple users added to desktop Outlook as an additional account. It worked fine for many years like this. Yesterday I ran the SARA tool (Microsoft Support and Recovery Assistant) and it came back saying there was a licensing issue with the account and that we should use a shared account instead. The regular O365 mailbox actually had a valid license so the license was fine. However what I did was to convert the regular O365 mailbox to a shared mailbox in the O365 admin control panel. Will monitor the situation and see whether we continue to get any sending issues with the new configuration.4.8KViews1like2CommentsRe: Emails stuck in outbox
I have the same issue. Has been a problem for 18 months or so, on and off. A real PITA because sometimes I don't realise a business email hasn't been sent for several hours - makes my company look bad. Tried all the above plus disabling cached exchange mode. Most emails send OK, a few get stuck. With cached Exchange mode the Outbox would show [2] emails but when you click the folder there was nothing in it.4.9KViews0likes0Comments
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