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JoeMQ
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O365 apps crash when opening file from sharepoint. mso20win32client.dll related?
Having an issue where every time I try to open an office file from a sharepoint site, the program crashes with no error details. Looking in Windows Event Viewer, I see something like this: Faulting application name: EXCEL.EXE, version: 16.0.14931.20724, time stamp: 0x631ab870 Faulting module name: mso20win32client.dll, version: 16.0.14931.20704, time stamp: 0x630f0d94 Exception code: 0x230c5214 Fault offset: 0x000000000023ea9d Faulting process id: 0x2634 Faulting application start time: 0x01d921290e7dfc7a Faulting application path: C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll Report Id: 5f2887ff-dd3b-4bf1-9275-8f170a7e8572 Faulting package full name: Faulting package-relative application ID: It happens with other office apps too. All logs contain "Faulting module path: C:\Program Files\Common Files\Microsoft Shared\Office16\mso20win32client.dll". That dll does not exist in that location. I found it in a different folder, but copying it over to the first directory (and restarting) didn't help anything. Opening files from local or shared drives works fine though. I can also open the sharepoint files in the webviewer with no issue, but when i click "Edit in Excel", it crashes too. I'm on 64 bit windows and 64 bit O365 (Version 2202 Build 16.0.14931.20704) and can't update to anything newer because this is company approved. I've done reinstalls and repairs several times too. Anyone have an idea on what's happening here?22KViews0likes3Comments
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