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KasperHauge
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Joined 4 years ago
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Re: IOS Outlook App - All Calendars are hidden
We have not tried to assign it to the user again, He has been struggling with this the past two weeks, so don't want to annoy him anymore. If we receive another device, we'll try to exclude from policy on this, to confirm behaviour. But until MS makes some kind of official statement on a new outlook update, we keep him excluded from policy.13KViews1like0CommentsRe: IOS Outlook App - All Calendars are hidden
It sure works excluding the affected users from our app protection policy 🙂 The article you posted, is dated august 4th, and the latest Outlook update (4.2232.0) is from august 15th. Hope MS soon will provide a new update for outlook, compatible with the new apple sdk.13KViews1like2CommentsRe: IOS Outlook App - All Calendars are hidden
Tiemen_de_Wilde I'm afraid not 😞 Yes, we do use app protection policies, but at the moment only blocks if device is rooted or user is disabled, and only warning when not updated or passwordless. We manage ruffly 8-9.000 devices, but untill now, the problem has been seen on only 7-8 devices. Most of them solvable, by doing what I mentioned earlier. The rest we can not figure out 😞13KViews0likes0CommentsRe: IOS Outlook App - All Calendars are hidden
Are your phones controlled by any MDM? If not, we maybe can exclude that part from our side. Have you tried on the iPhone reset options, resetting all settings on the device? Not a completely wipe, but just clearing the settings? Think the solution shall be found in a setting somewhere...13KViews0likes4CommentsRe: IOS Outlook App - All Calendars are hidden
We have a single user, which experience the problem on both his iPhone and his iPad. One is personally owned Intune-connected, the other managed by Apple Businness Manager and Intune, both unfixable. No pattern there. On a completely new phone, he is able to access his calendar like normal. Seems that we all experinence the same bug in Outlook (or what it is), and hope Microsoft will provide a solution soon.13KViews0likes0CommentsRe: IOS Outlook App - All Calendars are hidden
We have the exact same problem with multiple users in our organization, starting a couple of weeks ago. Until now, we have had a single Android device and the rest is iPhones/iPads. Our devices are enrolled in Microsoft Intune, some are personally-owned devices installed with Company Portal, and some are enrolled with Apple Business Manager/Samsung Knox, and synced to Intune. This is what we have tried so far: Removed native Exchange account and other local mail accounts Reset outlook account Deleted outlook account Uninstalled Outlook app and re-installed Checked correct time zone Updated Outlook app and OS Both Outlook Desktop and Outlook Online, works fine. The user can sign into another device, which also works fine. Seems to be device specific. A complete wipe of the device will make it work.13KViews1like0Comments
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