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JerryMeister
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Joined 5 years ago
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Users suddenly cannot search shared mailbox in OWA
Hey folks, Once again something that was working just fine all of a sudden stops working across all our users. We have a number of shared mailboxes which people have 'Author and above' access too. They add these into their OWA folder tree by right-clicking on Folders and choosing 'add shared folder'. Up until last week users could navigate to that folder and perform a simple search from the OWA search bar in that folder. Since Friday 01, maybe before, now users are presented with the 'oops can't do that' screen. Now the only people that can search mailboxes are those that are fully designated owners, rather than just having access to. After nearly a week of this MS support still no closer to as solution. What once worked, now does not work, with zero changes from our end. Note that this is an OWA/Exchange Online environment only. Desktop apps aren't used. Thanks all. J1.7KViews0likes0CommentsRe: Some users suddenly cannot access shared mailbox folders
VasilMichev Hey much thanks for that mate; yea they're keeping on it but I thought I'd see if anyone out in the world had any thoughts I could try coz it's moving with glacial slowness. Been 4 days now and users are grumbling. I'd be interested to see if those other threads are connected - I did have a quick search but couldn't see anything before I posted - will go digging some more. Cheers J1.8KViews0likes0CommentsSome users suddenly cannot access shared mailbox folders
Hey folks, Exchange online / OWA environment (fully online no hybrid) - have 20 or so users all accessing various shared mailboxes with various shared subfolders all with different permissions. All using OWA. This has been working absolutely fine until Monday morning when all of a sudden 4 users in various countries couldn't access the usual folders with permissions. Only way they can have access is by delegating full mailbox access which I can't do as there are restricted folders in those mailboxes which they don't have user permissions to. Here's odd - make a brand new user with permissions - and they can' access either. Make a new mailbox/share and those users can't access. All permissions look correct through OWA mailbox permissions All permissions look correct when adding the shared mailbox to Outlook desktop and querying permissions. All permissions look correct when querying using Get-mailboxpermission and Get-MailboxFolderPermission through Powershell Microsoft techs been on this since Monday and today we're trying New-MoveRequest but so far after 4 hours that doesn't seem to have fixed anything. Even making a new licenced user and new shared mailbox/shared sub folders - still broken. These users can 'see' the subfolders (as long as their permissions include 'folder visible') but cannot access. users can even create subfolders within those folder that they can't access, and then subsequently have no access to them, even though they are 'owner' Any clues or even wild experiments to try, gratefully received ! Much thanks J1.9KViews0likes2Comments
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