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Steve_Moss
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Joined 5 years ago
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Cannot delete a soft deleted, UserPolicy Applied
Hi, I have a group of mailboxes that I need to hard delete. At this point, the user accounts are gone (hard deleted), but when I run remove-mailbox, Remove-Mailbox <mailbox ID> -PermanentlyDelete -Force the error lists several kinds of holds (reformatted) LitigationHoldEnabled: false, ComplianceTagHoldApplied: false, DelayHoldApplied: false, DelayReleaseHoldApplied: false, OrganizationPolicies Applied: , UserPolicies Applied: 7833ebcf-a961-42b2-b38a-1498a7dd20ec, e79e7a87-aecc-49c4-837f-f7e9a47e9206, 80c5fbb5-7153-4984-bedb-e28073176bb3, c7afe8ba-1df4-4d86-9c00-3e8c8834789e restrictivePolicies Applied: , CpsInfo: . Am I correct in assuming that UserPolicies is where the problem lies and if so, how do I clear that so I can make that mailbox go away forever. ThanksSolved8.2KViews1like5CommentsRe: Cannot delete a soft deleted, UserPolicy Applied
VasilMichev Thank you, this helped me understand the problem a little better. The Guid that is returned for the 4 mailboxes I want to delete is for a Retention Policy that is scoped to several individual mailboxes. The 4 mailboxes were part of it at one point, but are not anymore. Unfortunately, there are still some other mailboxes that are legitimately part of the same Retention policy, so I it looks like I can't simply delete the policy. However, The mailboxes that need to be kept are also part of ediscovery holds. If I understand correctly, if I did delete the retention policy, the Mailboxes that need to be kept would still be preserved because of the eDiscovery Hold. With the Retention hold removed, I can then delete the mailboxes that should be deleted. Do I understand correctly? Thanks (I hope this was clear)7.7KViews0likes3Comments
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