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flemmingstrand's avatar
flemmingstrand
Copper Contributor
Mar 21, 2020
Solved

UP connector

As I see it, we have to set UP connectors on all our print servers, is that correct?

  • flemmingstrand For existing printers you will need to install and use the UP Connector as a bridge between the cloud service and the printer.  In many instances, you are correct that installing the UP Connector on the print servers is the simplest or convenient way to get started.  Please note that the "print server role" is not required by Universal Print and not used by the UP Connector.

     

    Microsoft is working with various partners to remove the need for installing this UP Connector software.

5 Replies

  • Jimmy_Wu's avatar
    Jimmy_Wu
    Former Employee

    flemmingstrand For existing printers you will need to install and use the UP Connector as a bridge between the cloud service and the printer.  In many instances, you are correct that installing the UP Connector on the print servers is the simplest or convenient way to get started.  Please note that the "print server role" is not required by Universal Print and not used by the UP Connector.

     

    Microsoft is working with various partners to remove the need for installing this UP Connector software.

      • Jimmy_Wu's avatar
        Jimmy_Wu
        Former Employee

        Jeffrey Allen Correct, the Connector software is the bridge between the physical printer and Universal Print cloud service.  If the Connector software (the NT service, not the UI) is not running, then print jobs will not be retrieved from the cloud service and sent to the physical printer.

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