Apr 23 2020 01:11 PM
I signed up for this universal print trial using my work account. When I received the acceptance notification from Microsoft to go and register our trial I was able to sign in using my company account (the one I used to register for this trial). But when I tried to apply the promo to our M365 license I got an error saying that my email account was already registered so I need to use a new account. This is not working for us. If you know how to get around this please let me know. Thank you.
Apr 27 2020 11:06 PM
Your tenant might already have Universal Print enabled. Also you need to use a global administrator account to assign Universal Print licenses to users in the tenant, and a user with the Print Administrator or Global Administrator role should be able to register and manage printers.
If you have trouble assigning licenses or registering/using printers, please reach out to Microsoft Support and they'll make sure you quickly get the help you need!