Sudden print limitations, number of pages, changing paper size...

Brass Contributor

Over the last few days, we've notice that no matter how many copies we try to print, we only get one. Also, if we change the paper size to tabloid, or legal, we only get letter for everything. Duplexing does not work either. We are using Kyocera copiers that are natively registered to UP, no print connector. All worked fine for the last year, and there have been no changes. Anyone else experiencing this?

1 Reply

@petrozio2170 We may need additional logs to investigate this issue. Are you able to create a support request to help collect the required information and investigate further?