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Grant Klaaysen's avatar
Grant Klaaysen
Iron Contributor
Mar 29, 2020
Solved

Printers not showing up on Windows Client

Hi Guys,   Firstly a big thank you for letting me access the Private Preview. I think this will be a great solution for my clients and even better once we actually see printer hardware with this ca...
  • Grant Klaaysen's avatar
    Grant Klaaysen
    Apr 02, 2020

    Grant Klaaysen Update

     

    Is seems that Hybrid Cloud Print, which we had previously deployed, was causing issues with Universal Print.

    Specifically the following reg key on the client PC which was deployed via Intune.

     

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\<SID>\EnterpriseCloudPrint

     

    If you delete that key then it should start working. At least it did for me.

    You of course will need to adjust Intune so that it does not update the reg key again.

     

Grant Klaaysen's avatar
Grant Klaaysen
Iron Contributor
Apr 02, 2020

Grant Klaaysen Update

 

Is seems that Hybrid Cloud Print, which we had previously deployed, was causing issues with Universal Print.

Specifically the following reg key on the client PC which was deployed via Intune.

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\current\<SID>\EnterpriseCloudPrint

 

If you delete that key then it should start working. At least it did for me.

You of course will need to adjust Intune so that it does not update the reg key again.

 

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