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KurtJc's avatar
KurtJc
Brass Contributor
Sep 07, 2020

Printers being mapped are set to 'letter'

Hi all,   Is there a way to force a client's printers to be mapped with default A4 paper type?   Most printers this is not an issue, but some it is it seems.  Printers complain when receiving a j...
KurtJc's avatar
KurtJc
Brass Contributor
Mar 25, 2021

Hi Saurabh,

First test indicated that printers are mapped correctly as A4 when the country code is 32 and locale is 813.

 

But it has to be changed in system locale.. not sure of the impact of that tbh. Meanwhile I have found one user that is set to 1/409 and it maps as A4 (confused)

KR,
Kurt

Saurabh_Bansal's avatar
Saurabh_Bansal
Icon for Microsoft rankMicrosoft
Mar 25, 2021

KurtJc I think reaching out to Microsoft Support would be the best way to resolve this confusion šŸ™‚

 

Philip_Demaree - any ideas?

  • Philip_Demaree's avatar
    Philip_Demaree
    Former Employee
    Mar 26, 2021
    Hi - There are two settings in play here. One is the Region, and the other the Regional format. Region will be the one that outputs the 1/409, and the other is the language being used on top of that settings "Dutch (Belgium)".
    • Philip_Demaree's avatar
      Philip_Demaree
      Former Employee
      Mar 26, 2021

       

      ā€ƒ

       

      • Philip_Demaree's avatar
        Philip_Demaree
        Former Employee
        Mar 26, 2021
        The Letter/A4 will be controlled by the Regional format.

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