Forum Discussion
Print Jobs not stable
Johny_de_Koning I would like assistance too this is really impacting my company now we have deployed a very large group of printers
CSanchez1285 The issue for us was that I removed the local printers from the machine with the Connector. And by doing that there is no connection from Azure to the printer (this goes through the connector).
As soon as I installed the printer again and waited a few hours for everything to sync it worked again. So now I am going to get a dedicated machine for the test where I just leave everything on.
If this doesn't solve the issue I suggest you raise a request.
IJohny_de_Koning I was able to talk to a rep and it turns out the Print drivers needed to be updated as this was causing major issues. If anyone sees this update to the latest drivers (mine were all HP machines) and this resolved it! There a method to update the drivers in microsoft universal print driver documentation.
CSanchez1285 when I get a reply from the ticket that solves the issue I will let it be known here so others might use the information.