Forum Discussion
Print job has "stopped"
I can print using the UP shared printer. A test user with the same setup cannot. The test user gets a notification that the job couldn't print. In the Jobs blade of Azure Universal Print the statu...
Saurabh_Bansal I've tried word, notepad, excel and Edge. 4 different printers each with the same error. All of my test users get the error but one. So I changed one of the other test users to be as close as possible to that one. Including group memberships with no success. That test user still gets the error.
I will have to open a support request. I just wondered if it was something simple I over looked.
Saurabh_Bansal
Microsoft
Microsoftalancl10 To troubleshoot this we will need logs. If you log a ticket with Microsoft Support, they can help you gather the necessary logs and send it to the engineering teams.