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Phillipp Clausing's avatar
Phillipp Clausing
Copper Contributor
May 08, 2020

Paper size not synced to client

We've seen that the Printer default set in Azure are not synced to the client

 

Is this currently a bug?

 

 

1 Reply

  • Jimmy_Wu's avatar
    Jimmy_Wu
    Former Employee

    Phillipp Clausing, if the default paper size was updated in the Azure portal after the printer was installed on the Windows Client, please re-install the same printer on the Windows client.  If the paper size was set beforehand, please open a support case.

     

    Depending on the support plan you have, you can file a support case through

    HTH,

    Jimmy

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