Forum Discussion
arildg
Apr 22, 2020Copper Contributor
No available printers - how do I register printers?
Hi, i am a bit stuck here and cannot figure out what i am missing. I have : - assigned the Universal Print to M365 - granted Universal print license to my administrator - installed the Universal ...
keeron
Apr 23, 2020Former Employee
arildg Thanks for the details,
I believe the Smart Print queues are not local connections on the machine where Connector is installed. Connector only support local print queues (i.e. installed via WSD, TCP, or USB port).
What is the 'type', 'shared', and 'published' values if you run this in Powershell:
Get-Printer -name YOUR_PRINTER_NAME
If this is a local print queue and the Connector is still unable to show it, my suggestion is to get in touch with our support folks. Do you have a Microsoft support plan? You can report this issue (and the details mentioned here) through Help + support in the Azure Portal, Support for business, or Services Hub.