Forum Discussion
Firewall blocking?
Hello, Is there a firewall rule needed in order for the Print Connector to reach Azure? In the troubleshooting steps, it mentions installing Fiddler and packet capture - but does not go into deta...
RyanGilreath1385, I agree with your assessment that it doesn't look like a firewall issue as the Connector software was able to successfully connect to the Universal Print cloud service to register the printer and to send up the printer's capabilities, such that your client machine can successfully discover and install the printer. Please open a support case so they can better assist in identifying the issues.
I don't know if you already resolved this issue. If not, please take a look at the troubleshooting guide here: https://docs.microsoft.com/en-us/universal-print/fundamentals/universal-print-troubleshooting-support-howto#a-print-job-does-not-complete-successfully