Using Microsoft's Partner Center streamlines administering a customer's environment by allowing our technicians to use their own accounts for admin actions. This means more transparency and security for our customers. Audit logs are aware of the specific individuals making changes, and all technician accounts have their own MFA methods, so no need to share verification codes. Additionally, the Partner Center lets us use RBAC, centrally managing who can do what in customer environments.
As a workaround, we are currently managing with a single print admin account. However, because of the lack of a clear audit trail and sub-optimal MFA setup, this approach is a dealbreaker for many of our customers. Resolving this licensing issue for partner accounts would not only make our jobs easier and give our customers better support, but it would also make selling Universal Print to our customers that much easer (or even possible, in many cases.)
