Cant recover child's email

[Paige86]

Hi, I can't recover my son's email address. He had incorrectly entered his passoword to many times. I've gone through the recovery process but keep getting the email response of, "you haven't entered enough information." The email address was solely created to create a nintendo account so hasn't been used to send any emails. Is there anyway I can recover it?

[#2 · Accepted solution]

@Paige86 

Thanks for posting, unfortunately we have no ability to help you with Microsoft Account queries here at the Microsoft Tech Community. The best and only solution I can offer you is to please contact Microsoft Support, they should be able to help resolve your query.

Thanks