New Microsoft Teams Rooms licensing requirements for Surface Hub
Published Mar 24 2023 01:32 PM 15.1K Views

Surface Hub admins will need to acquire Teams Rooms licenses for Hub device. The requirement follows the announcement last September of new Teams Rooms Pro and Basic licenses, including changes to user subscription licenses for Teams Rooms deployments.


UPDATE (June 20, 2023): You will receive a 90-day grace period through September 30, 2023. Any Teams Rooms device using a user license will be blocked from logging into their account until a valid Teams Rooms license is applied once the grace period expires. Depending on the device type, this could disrupt your Teams Rooms experience, including the ability to join meetings or make calls. For more information about these changes, continue reading and refer to the Teams Room blog here





The upshot for Surface Hub: If you still rely on user subscription licenses for the Hub Device account, you have until July 1 to procure and provision a Teams Rooms license.  Otherwise, your Surface Hub will be blocked from signing in until a Teams Rooms license is assigned. The new licensing requirement does not affect users signing in to Surface Hub to access Microsoft 365 accounts or personal files.


This change was communicated via in-product messaging and on the Microsoft Teams Rooms licenses page to ensure our customers ample time to prepare for this transition. To learn more, see Staying compliant: Get ready for Microsoft Teams Rooms Licensing Policy Enforcement.


Next steps

We recommend you review your current Surface Hub and Microsoft Teams Rooms device licensing utilizing the steps outlined here and in this video. Make sure you are prepared for these upcoming changes. To learn more about the Teams Rooms Pro and Teams Rooms Basic licenses, visit the Microsoft website or contact us or your preferred Microsoft Partner.


Try Microsoft Teams Pro

Get a 30-day Microsoft Teams Rooms Pro Trial 


For more information, visit Teams Rooms Plans and Pricing | Microsoft 365.

Version history
Last update:
‎Jun 21 2023 08:00 AM
Updated by: