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JonasBack's avatar
JonasBack
Steel Contributor
Jan 23, 2017

Skype Room Systems v2 - possible to disable dial a number in New Meeting?

So we deployed a Skype Room Systems v2 (Logitech SmartDock) according to the deployment guide with our O365 tenant. Awesome! There are some license requirements for "Give the room a phone number and ...
Meetings
Corina Radulescu's avatar
Corina Radulescu
Icon for Microsoft rankMicrosoft
Hi Jonas,
Thank you for signaling this issue! The dial pad button should not be visible in your case. We have a repro and we are looking into it.

Regards,
Corina
JonasBack's avatar
JonasBack
Steel Contributor
Feb 07, 2017

Just to clarify. I don't have the Dial Pad on the first  (initial) screen which I'm happy about since I can't dial out.

 

BUT, once I press New Meeting I can choose "an internal user from your directory OR dial a number". This is where it fails to dial out if the user enters a normal phone number.

 

If uncertain, let me know and I'll post a video showing the problem :)

  • Corina Radulescu's avatar
    Corina Radulescu
    Icon for Microsoft rankMicrosoft
    Feb 07, 2017
    Thank you, this is helpful to know. Because I thought the picture above was a screenshot and only later on I saw it's a picture from our ads.(Only, I could repro what I thought the issue was for a couple of times)

    But I can consistently repro what you are experiencing and it is an issue. I am going to open a bug.

    Thank you very much for signaling this issue!
    • JonasBack's avatar
      JonasBack
      Steel Contributor
      Feb 08, 2017

      That's awesome. One technical solution would be when you actually select New Meeting it will actually book the room in the calendar, initiate the meeting and then use PSTN Conferencing to dial-out instead. Then I think it should work since I can do dial out as part of PSTN Conferencing in all booked meetings.

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