Apr 26 2017 08:46 AM - edited Apr 26 2017 08:49 AM
Hi,
I wanted to let everyone know about a recent update to the Skype for Business Online Call Quality Dashboard. We've recently deployed an update to the data model that powers the dashboard. This includes a few bug fixes and a couple of changes to address user feedback:
Notes:
These data model changes also help enable some new upcoming reports. More to come :)
/william
Apr 26 2017 11:18 AM
Cool. When can we get API access though?
Apr 26 2017 11:22 AM
Hi Vasil,
We are working on providing API access to this data but I can't provide any details or timelines at this point. What do you want to do with this data when it is provided via an API?
thanks!
/william
Apr 26 2017 11:38 AM
All sorts of dirty things :) Basically, integrate it into our custom reports, so we can provide some additional analytics/insights. @Alan Byrne, who's my boss at Cogmotive, has been nagging me to get more information about new ways to access SfBO usage/quality data, now that the old PowerShell cmdlets and the reporting web services have been deprecated. The CQD data is just one of the things we're interested in.
I know you guys have a Preview on the CQD running currently, does it include access to the APIs? And does it makes sense for us to join it now, or just wait a bit longer? :)
Apr 26 2017 12:08 PM
Thanks for sharing. There are no API's currently available to access the SfB Online CQD. CQD is available for all customers and tenants of Office 365. There a set of reports that are in open preview because they are only available in English which is something we are working to address.
Nov 28 2017 06:44 AM
Are there any updates on when API access may become available?
Nov 30 2017 01:13 PM
I've been looking at CxdCallData as a solution, but it isn't working for me yet. I suspect it has something to do with Multi-Factor Authentication and/or ADFS.
https://www.powershellgallery.com/packages/CxdCallData/1.1.4.0
Jun 22 2018 02:34 PM
Hi, William. The data from the CQD for SFBO is needed to map Skype client versions to users/IP Addresses/machines. Frequently, Skype issues can be traced to outdated SFB clients on workstations - however, the client version is not available via Graph API. Appreciate if you would update on availability and/or sponsor a feature request.
Feb 12 2019 01:33 AM
Are there any news on the API Access for CQD ? @William Looney
2 years are over ..
I've found an API (CQD_Data_API with the endpoint: https://cqd.teams.microsoft.com/CQD_Data_API) however there is no documentation available at all :(
the following documentation for the onprem world does not help that much
https://docs.microsoft.com/en-us/skypeforbusiness/management-tools/call-quality-dashboard/data-api
it would be great to to know how to use this cqd_data_api scope
thank you
stefan
Mar 04 2019 08:55 AM
Any news on an API attached to the Call Quality Dashboard including the Teams metrics.
I am writing an application that will eventually pull the information from the CQD for each of our tenants in the background and collating these with other vendors metrics to give a single pane of glass report but as yet I am still awaiting documentation and access to an API to do this.
I have tried https://repository.cqd.lync.com and https://repository.cqd.teams.microsoft.com.
I have also granted my application access to the https://cqd.teams.microsoft.com/CQD_Data_API application within Azure but my application is not getting access.
Do you have a document on the CQD API and its accessibility and required permissions.
Thanks,
Dan
Mar 04 2019 10:33 PM
Hi @Dan Byne
we are having exactly the same situation :)
The Information i have is , that a TAP is expected in ~ April '19.
So we need to be a bit more patient :(
hope this answer helps
cheers
@Dan Byne wrote:
Any news on an API attached to the Call Quality Dashboard including the Teams metrics.
I am writing an application that will eventually pull the information from the CQD for each of our tenants in the background and collating these with other vendors metrics to give a single pane of glass report but as yet I am still awaiting documentation and access to an API to do this.
I have tried https://repository.cqd.lync.com and https://repository.cqd.teams.microsoft.com.
I have also granted my application access to the https://cqd.teams.microsoft.com/CQD_Data_API application within Azure but my application is not getting access.
Do you have a document on the CQD API and its accessibility and required permissions.
Thanks,
Dan
Mar 05 2019 03:16 AM
Hi @Stefan Fried,
Thank you for the update. This one has been a long time in the pipeline.
I thought with everything moving to the MS Graph, the CQD would be included under reports somewhere.
Thanks again.
Dan