We are always working to improve Auto Attendants and Call Queues in Skype for Business, and we are excited to tell you about the latest features and updates rolled out in General Avaliability in July 2017!
Users can now receive Auto Attendants and Call Queues calls on Mac, iPhone, iPad and Android Skype for Business clients:
Mac Client (16.8.196) - you can download the latest Skype for Business client for Mac here
Admins can now use O365 Groups (both public and private) to limit the scope of users reachable with Dial by Name feature in Auto Attendants.0365 Groups in Dial Scope
The maximum size of the name list supported for name recognition with Speech has been increased from 50,000 to 80,000 users in Auto Attendants.
Improved accuracy of recognition for similar-sounding names for name recognition with Speech in Dial by Name feature of Auto Attendant.
To protect user anonymity, Admins can now use PowerShell to enable users to make outbound calls on behalf of an Auto Attendant or Call Queue using a policy called CallingLineIdentity (also called a Calling Line ID):