Call Queues and Auto Attendant training January 2018 update

Published Jan 17 2018 02:05 AM 7,263 Views
Microsoft

The Call Queues and Auto Attendant training has been updated to reflect the latest changes in the service: as announced yesterday Agent Opt In/Out feature has been rolled out to all customers for Call Queues.

 

If you are already familiar with Call Queues and Auto Attendant and have already consumed previous versions of the training, we recommend reading the blog article mentioned above.

 

However, if you are new to Call Queues and Auto Attendant or need a refresher, we recommend to watch the training recorded by Senior Program Manager @Korneel BullensSkype Academy: Call Queues and Auto Attendant

 

Resources:

 

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‎Feb 14 2018 02:38 AM
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