Note: Please note that Call Queues and Auto Attendant got another update. For the latest information see http://aka.ms/sa-aacq-blog
The Call Queues and Auto Attendant training has been updated to reflect the latest changes in the service.
Recently we made a couple of new features available for Call Queues and Auto Attendant via either General Availability or Preview. The Call Queues and Auto Attendant trainings have been consolidated into a single training and reflect the updated features and functionality.
If you are already familiar with Call Queues and Auto Attendant and have already consumed previous versions of the training, we recommend reading the following blog articles to get the latest updates:
If you are not an expert on these features (yet) or want to have a refresher, we recommend to watch the following session by @Korneel Bullens, Senior Program Manager: Call Queues and Auto Attendant
Please let us know if you have any questions or feedback in the community.
Resources:
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