March 25th, 2020 UPDATE: Please look at the newly released Communication Compliance solution going forward: http://aka.ms/CommunicationComplianceGA
The volume and variety of today’s electronic communications are causing many organizations to struggle to meet their communications monitoring and compliance obligations and we’ve heard your concerns about the need to simplify and streamline compliance tools in the modern workplace. Today, we’re rolling out a new supervision solution to support your organization’s compliance needs and journey.
For a quick overview of Supervision policies, see the Supervision policy video on the Microsoft Mechanics channel.
Scenarios for Supervision
Monitoring digital communications is critical to mitigating conduct, reputational, and financial risks. Organizations require a supervision system that meets both business control needs and regulatory compliance requirements. Our supervision solutions help you address the following concerns:
New in Supervision
With Supervision policies, you can monitor internal or external Exchange email, Microsoft Teams chats and channels, or 3rd-party communication in your organization. Listed below are key new features in our integrated Supervision solution that reduce the need to export Microsoft 365 data for compliance management or review.
Intelligent policies
Policy creation
Efficient reviews
Supervision review
Defensible insights
These new supervision innovations, based on customer feedback and pain points with existing solutions, will help your organization more effectively manage compliance risk and the efficiently manage the ever-increasing volume of communications data. Going forward, we’ll continue to invest in intelligent policies to handle the growing volume communications data and to make compliance reviews more efficient to help save time & money.
“With Microsoft’s Supervision solution we can get a 360 view of our risk management portfolio to understand how employees in the firm are complying to policies and procedures. For example, with domain exclusions, we now create various policies to understand how our attorneys are communicating with internal and external parties. We also set various supervision filters to capture data on engagement letter terms and SOWs to make sure employees are complying to the policies and levels of risks the partners have agreed to at the firm.“
— Chad Ergun, DGS Law's CIO
Ready to get started?
Regardless of where you are in your compliance journey, there’s plenty of compliance solutions to explore and implement in Microsoft 365. Learn more about Supervision with Supervision policies in Office 365 and start implementing supervision policies with Configure supervision policies for your organization.
You can also engage with us in our Tech Community and provide additional feedback on UserVoice.
Frequently Asked Questions
Q: What licenses are required to use Supervision?
A: All users monitored by supervision policies must have either a Microsoft 365 E5 Compliance license, Office 365 Enterprise E3 license with the Advanced Compliance add-on or be included in an Office 365 Enterprise E5 subscription. If you don't have an existing Enterprise E5 plan and want to try supervision, you can sign up for a trial of Office 365 Enterprise E5.
Q: When will these updates be available for my organization?
A: We have started rolling out the new Supervision updates to Office 365 today and most customers should have access to the new features over the next several weeks.
Q: How can I join the Offensive Language private preview?
A: Please email us at: supervisionolpreview@service.microsoft.com with a description of the use case you are trying to address and your tenant information (tenant ID or domain).We’ll review submissions and let you know if your tenant has been accepted in the program.
—Christophe Fiessinger, principal program manager Microsoft 365 Security & Compliance
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