Forum Discussion
Approval Flow - Approval Status - why can't this be updated?
that is not the case, here is an example of a library I just created using a tutorial from edX and it has the workflow status. it was correctly updated by clicking on the button/link in an email message
Dean_Gross Where is this tutorial? I have the same issue. I have the lovely email to approve or reject, but when my users click on the approve button it does not update the status. My users tried this without opening the document and it didn't matter. We get an email that the file is locked by the user.."who didn't open the file", it says it is locked by the user and cannot update the status field.
Hi everyone.
Please remember that you have to specify the ETag in the update item action after the approval, otherwise you will be faced with errors.
Thank for your message but the Etag is in the update item and sometimes it works others it doesn't and the error description says that the Etag has changed... but the file is the same...
Thank you.
