Forum Discussion
Introducing Scheduling poll in Outlook!
Announcing FindTime as a native feature in Outlook!
We are excited to introduce Scheduling poll, bringing the capabilities of FindTime as a native feature in Outlook. Scheduling poll is currently available to all users of Outlook on the Web and Mac. It is available to Classic Outlook for Windows users in Current Channel, Monthly Enterprise Channel, and Semi-Annual Enterprise Preview. It is now available to Classic Outlook users on the Semi-Annual Enterprise Channel (Version 2308) as of January 2024, and will be available to the Semi-Annual Extended Channel later in June 2024.
Users who do not have access to Scheduling Poll yet can either switch to the Current Channel, Monthly Enterprise Channel, or Semi-Annual Enterprise Preview in Classic Outlook for Windows; or they can use Outlook on the Web to create polls. Please go here for more details on 'Scheduling poll' feature.
What’s the same
As we bring Scheduling poll directly to Outlook, users can expect to have a similar set of features and workflow as the existing FindTime add-in.
What’s different
Scheduling poll uses the same modern design and framework we use in the updated Outlook on the web and the new Outlook for Windows, making it easier to maintain and enhance for the future.
Important: What is happening to the FindTime add-in?
The FindTime add-in will stop working and be removed from Outlook for Windows, Web and Mac. Scheduling Poll is the replacement feature, which is built directly into Outlook clients for all users as a native feature.
When this will happen:
You can expect the FindTime add-in to stop working as early as December 11, 2023. We will start making the change on December 11, 2023, and expect to complete it by the end of that week.
How this will affect your organization:
Once the change has rolled out users will need to utilize Scheduling Poll as a replacement of the FindTime add-in.
When will the new Scheduling Poll feature be available?
Currently, Scheduling Poll is available to all customers worldwide for Outlook on the web and the new Mac Outlook, except for those in GCC High. It is also available to Classic Outlook for Windows users in Current Channel, Monthly Enterprise Channel, and Semi-Annual Enterprise Preview. It will become available to Classic Outlook users on the Semi-Annual Enterprise Channel in January 2024, and to the Semi-Annual Extended Channel in June 2024.
What will happen to my current user experience?
When your tenant gets the update, the native feature will be added to their Outlook ribbon replacing FindTime (see more details to access Scheduling Poll here). Users do not need to do anything, this change will happen automatically, and users will be able to keep creating scheduling polls as easily as before.
FindTime Deprecation FAQs
1. What does the deletion of https://findtime.microsoft.com/ mean?
A. This webpage provides information about how to use the FindTime add-in and given that we are replacing it with Scheduling Poll, we are deleting this page. When users try to access this page post 12/12/2022, they will be redirected to the polls dashboard - https://outlook.office.com/findtime/dashboard. The add-in itself should still function as is. It will not be deprecated until Scheduling Poll is released to all supported Outlook apps - in Outlook web, Mac and Win32.
2. What do I need to do to transition from FindTime to Scheduling Poll?
A. Nothing! When Scheduling poll is rolled out to your tenant, the entry point to the FindTime Add-in will be hidden and you should see a button to open the Scheduling poll pane in the Outlook compose ribbon instead (more details here). We have made UX updates to help improve the experience. The functionality should remain the same and you should be able to create new polls just like before.
3. What happens to my existing polls?
A. All the polls you created through the FindTime add-in should remain active and actionable through the voting page and the polls dashboard even if the add-in is deprecated and replaced by the Scheduling poll UI. The only thing that has changed is the way you create a poll.
Nick Nigro Sullivan910 ph_ly
Yes, this is a known issue, i.e. when a user tries to use FindTime add-in to schedule a poll, they may run into this error/issue. FindTime engineering team is looking into it for resolution. A service incident (EX521435) has been published for impacted tenants, see below for details, if you haven't seen it yet in your M365 Admin center. Workaround is to use Scheduling poll feature in OWA.Update: This issue has been fixed.
EX521435: Exchange Online - Users can't schedule events in the Outlook desktop app using the FindTime add-inImpacted users get an error that states, "Sorry! FindTime could not load due to an unexpected error. Please try again." or "Sorry, we can't load the add-in". While we're working to remediate impact, affected users with access to Outlook on the web can use the Scheduling Poll feature to schedule meetings. See: Scheduling Poll articles - Microsoft Support for more info and share these with your users.
Current status: We're reviewing additional information, including the status of authentication components which facilitate user access to the add-in, conditional access policies related to FindTime add-in subscriptions and collecting additional service logs for further insight into how impact manifests to assist our investigation.
Hi Sally_Richardson AmirHaque-MSFT
I have been looking forward to the release of the Scheduling Poll. I had a chance to test it to prepare a demonstration.
I was not a FindTime user, so I am coming with an unbiased perspective. I had mentioned what I liked about this feature's potential in my previous post in July. (I don't want to sound like a "hater" in this post.) Here are several limitations that I found with Outlook's latest feature, Scheduling Poll.
- Delegates unable to respond on behalf of others
- Many Admin Assistants manage calendars for executives and leaders. Now that Scheduling Poll is a core feature in Outlook, more subscribers will be using this feature. However, this missing functionality may be a deal breaker.
- Hold Dates on My Calendar Setting
- It's great that the proposed dates are available on the Organizer's calendar. It is also imperative that the invitees hold the dates on their calendars. Some users' calendars are booked 30 to 60 days ahead, depending on the role. By the time the organizer lands on a date, it may not be available. It may be best to give the attendee the option to hold the dates or not.
- Editing Voting Poll
- It was odd editing the meeting name, location, and duration from the dashboard rather than from the actual Organizer's vote page, where everything else is managed.
- Reminder message
- I was not surprised that the Organizer could not generate a custom reminder message, but I can see users asking for it.
- Also, the reminder email goes to all attendees instead of just the non-responders. This could be a time waster for those who acted immediately.
- Anyone added after the poll is created does not get the reminder message. You must send it manually.
- Add an Attendee from the Voting Page
- The user does not get the invite. You must send it from your email after adding them from the Voting Page first.
- Others
- The Organizer and invitees need easy access back to Outlook. I get it. The voting page and dashboard have been navigated from Outlook to accommodate external attendees, but it would be nice to get back to Outlook from these web pages via a link.
- The above functionality also explains why the Organizer and internal invitees must add the full email address on the voting page. This functionality is painful since users have never entered colleagues or teammates' email addresses. I am still determining how your developers will work their magic with this request, but it is on my wish list.
- This not a limitation but can you give a real-life work example when to use "Require attendee to verify identity. I was drawing a blank. Is it targeted to internal and external attendees?
- One more. I would love the option to have the Scheduling Poll icon in the top navigation for easy access to navigate to the dashboard.
Still, I plan to use Scheduling Poll. It will save time in coordinating meetings.
I anticipate and look forward to the subsequent updates. My fingers are crossed that some of these limitations are rolled out in May 2023.
- /Teresa
- #traccreations4e
- AmirHaque-MSFTMicrosoftThanks Teresa for this feedback, it helps in product development. Several items in your list are in our backlog as other customers have also put in request for those. We can't promise which of those will make it into the product, but as soon as we finalize to work on any of those, you may see those listed on our official M365 product roadmap site (https://www.microsoft.com/en-us/microsoft-365/roadmap). In case any of these items are major road blockers for you in using 'Scheduling poll' experience, please contact our Support (https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support) to provide that feedback, preferably with a strong business impact statement, so that we can provide a formal response on that. Thank you!
- ph_lySteel Contributor
AmirHaque-MSFT many of our users are reporting that the FindTime app on the old Mac experience has stopped working. They receive a"unable to load plug in" error.
This is different from what you posted regarding the transition experience.
Hi Sally_Richardson,
Thank you for this update. I was not aware of the FindTime app. So, I installed the app knowing Microsoft will be replacing it with Meeting Poll in a couple of weeks.
While using the app, I came across several bugs and limitations which led me to review the Feedback portal. QUESTION: Can you confirm if Microsoft has fixed the issues and addressed the user’s feedback before the rollout in August?
I was prepared to give users a Preview Demonstration video of the product but decided to wait.
FindTime Current Issues/Limitations
- The Hold dates were not removed from the calendar once the meeting date is scheduled.
- If the organizer deletes the Hold dates from the calendar instead of the Meeting Poll Email, the Hold dates remain on the invitees’ calendar with no way to delete them.
- I found it confusing to use Outlook to populate the Meeting Title and Attendees since the remaining fields are not needed. I actually sent Outlook’s calendar event with the wrong details before having an ah-ha moment.
- Delegates can not vote on behalf of another person
On a positive note, here is what I like about the feature.
- Provides more duration times vs. the suggested times in Outlook
- Better functionality than Outlook’s Classic Scheduling Assistant
- Ability to easily select multiple dates and times
- The email and Poll View were concise and easy to follow
- The Send Vote Reminder option is a nice add
Overall, the FindTime/Meeting Poll has great potential. It will save meeting organizers 15 to 30 minutes with coordinating meetings.
Again, thanks for sharing.
Teresa #traccreations4e
- Sally_RichardsonMicrosoftHi Teresa,
Thank you for this excellent write up! We appreciate that you took the time to share this clear and actionable feedback.
To answer your question-- Much of the feedback we heard in the forum has been addressed. There are other things however that are on our backlog, and we hope to get to very soon. Such as delegate support. We hear you and we will continue to work on this and more. Please keep the feedback coming. Looking forward to your thoughts when you start using the new feature in OWA.
- Anick_BELANGER_SIMARDCopper Contributor
We use this wonderful app with our team.
We've found that meetings scheduled with FindTime appear in the organizer's calendar with "TENTATIVE" mention. However, they do not appear in the calendars of the people invited.
It seems to me that until recently, the propositions appeared in the Outlook calendar of both the organizer and the guests until the final choice. How do I get the tentative mention to appear in the calendars of everyone affected by the FindTime? Thanks!
Anick_BELANGER_SIMARD
I agree with your concerns. If the invitees' calendars are not blocked as tentative, you may lose that time slot, especially for invitees who are away in meetings most of the day.
I look forward to seeing the response to your question.
- kgreen1605Copper Contributor
The Duration dropdown for Scheduling Poll is very limited. Is there a plan to expand the available durations or incorporate a custom duration?
- kcgohlsenBrass Contributor
Sally_Richardson you said it isn't available to GCC customers right now but didn't indicate when. That app is super useful and saves a lot of time. I have to say that it is irresponsible of Microsoft to just yank a useful app with no replacement available.
- Caitlyn_AckermanCopper ContributorI tried digging in the comments but could not find it. Why can't non-O365 users respond to Scheduling Polls now? Is there a workaround to this?
- paulbailyCopper Contributor
We're in a similar situation, Exchange OnPrem users encountering a "Something went wrong" ...OwaUserHasNoMailboxAndNoLicenseAssignedException... error when clicking on the poll link.
A clunky workaround is to open the poll response link in an incognito browser window. You can then verify the recipient address using an emailed code (copy the number from the message and past it in to the incognito window rather than clicking verify) and it appears to work.
Hope that helps!- ejaker650Copper ContributorSame for us. Non-prem users getting "UserHasNoMailboxAndNoLicenseAssignedError" message. O365 support suggested the workaround was to create a Microsoft Form instead......not a good answer. Please fix this issue, as the whole point of Scheduling Poll is to involve non-prem users.
- ChrisCPHXCopper ContributorA great feature in Findtime that I hope will make it to the Schedule Polls feature is a visual "heat map" of dates with available times when scheduling. Super useful when selecting voting options without going day by day.
askhetan, Simon45, and to all,
I have created a video of the New Scheduling Poll feature in Outlook.
I discussed the key components, best practices, limitations, and benefits. And I demonstrated how to create a poll, apply the settings, monitor the responses, and confirm a meeting. You will also learn about the verification code feature and much more.Hope this helps existing and new Scheduling Poll users.
#TeamSchedulingPoll/Teresa
#traccreations4e
- ChickosBrass Contributor
Teresa_Cyrus , this video is marked as private, do you have an alternate link available for us to view your video?
Thank you greatly for putting this together.Thanks. I thought I had updated all links. 🤦🏿:female_sign:
Video: https://youtu.be/GnggdDhBBLE
Please like the above post or mark it as the best response to assist others with the same question.
Thanks again.
/Teresa
- Q365LearnsCopper Contributor
Hi there,
In our org we use the Find-Time add-in in combination with the M365 Apps Semi-Annual Channel, currently v2208.
During the transition period to the next office build that includes the FindTime build-in.
Will we be able to keep deploying the add-in from the Admin center?
We want to start communication about the fact that this addin is built-in on the Outlook Web.
But only if the desktop version keeps working and there is no period where the add-in in desktop is removed and we are still on an older build of the Office Apps.
Anything you can tell me to assure me ?
The Add-in will be removed from the store in May 2023.
But will we keep the possibility to deploy the current add-in version from our Admin center?
Thanks for your feedback!
- AmirHaque-MSFTMicrosoftScheduling poll feature is now available in the following builds of Outlook for Windows. FindTime add-in being old technology will be removed by the date that has been mentioned in the post above. It'd be hard to keep it functioning beyond that date. Please try to move to latest builds of Outlook for Windows to start using Scheduling poll experience.
Jan - Feb 2023 - Office Insiders
Mar - Apr 2023 - Outlook Current Channel in Production and Monthly Enterprise Channel (try to move your users to these versions/builds to ensure they can use Scheduling poll feature)- AaronCouchIron Contributor
Hi AmirHaque-MSFT
Yesterday, Microsoft released the first build of Semi Annual Preview 2302, and it doesn't appear to activate the new Scheduling Poll versus older FindTime. Do you know what our expectation should be for this? (especially as we anticipate the release of Semi Annual 2302 coming in July).Thank you
- LukaszK1255Copper Contributor
Sally_Richardson many thanks for this, it's excellent news. I'm glad to see this coming to Outlook natively.
One question: are there plans to integrate room booking into the Scheduling Poll? The current limitations are:
- when I select the poll participants, I can also add a room (Resource from Exchange Online) as one of the participants, but there seems to be no indication if it is available or not. I have to manually open a separate Outlook Calendar of the room (or rooms) to see if it is available during the proposed times
- if I do manually add a room to the poll, the room does not get calendar holds - meaning there is a danger than between the time I send the poll and the consensus for the timeslot is reached, someone else would book the room I was meaning to use. So I have to manually create and delete room holds.
- AmirHaque-MSFTMicrosoftNo plans at this moment, but this is good feedback/feature request, thank you! When you get a chance, can you please log this on our Microsoft Feedback Portal under Outlook | Calendar @ https://feedbackportal.microsoft.com/feedback/
- matthewryunCopper Contributor
AmirHaque-MSFT Thank you for the reply.
I am a little confused. This is not a feature request.
it is functionality that already exists. It is a was working for the past year - and is not working correctly now. The schedule button is already there and when I click on it, it doesn’t send a meting invite for the selected time.I just found that if I click to view all of my polls from the Outlook widget, then the functionality works. However, if I click to view my polls with an a browser, then it doesn’t seem to work.