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Outlook freezing after 20-30 minutes
Hello, I have a user whose outlook freezes after 20-30 minutes of use. This is a new HP 450 G10 laptop running windows 11 business. All windows updates are completed along with HP driver updates. Outlook has been re-installed however it still freezes. Has anyone come across a similar issue and found a fix for it? Many Thanks, Nik
Outlook on the web -- Search tools appear whether I want them or not!
Hi all, An apparent recent behaviour change that is frustrating me immensely when using Outlook on the web is the default assumption that I want to use Search tools. I now get automatically moved to this even if I'm searching with the "Home" menu option as my default. This is infuriatingly annoying. Before this started happening if I wanted to do some manipulation of the search results (eg a batch "Archive" of them) I can just select what I want, then hit the ""Archive" tool in the "Home" menu (ie right where I was!). Now, because Microsoft assume I can't cope without their "Helpful" search options I have to do an extra click, back to where I was, to achieve the same results. When manipulating a lot of mail, this is deeply, deeply infuriating. Anyone know of a workaround? Or can we consider changing the search menu to include some tools too (delete, archive, etc)? Note to be clear this is specific to the Outlook Web interface -- I don't know what happens in the desktop app.
Calendar search in New Outlook only 12 months
I'm trying out the new Outlook and right away found the Search in Calendar is limited to only 12 months. That's a disaster, deal breaker! I keep all my client appointments in Outlook and often need to look back many years to see when we spoke last, get a list of dates, etc. How do we get Microsoft to have a real search like we have always had in Outlook classic? I can't use the new Outlook without this critical feature I use almost daily.Copilot options are disabled on Mac
I have a Copilot Business and also a Business Standard licences that give me access to desktop apps and copilot on them. I Word it works fine, but on Outlook the Copilot button (top-right select box) shows options like Coaching, Draft and Settings disabled, when in a new message. When replying, the same button shows Reply and Summarize disabled, but Chat and Settings enabled. On the web version everything works. I have already updated to the latest versions and made a check license to make sure all features are ok. What can be missing here? Thanks.Best New Outlook Features Released in 2025 — A Practical Wrap-Up
Over the course of 2025, Microsoft delivered a significant number of updates to New Outlook for Windows. For many users who tried New Outlook early and stepped back, the experience today is materially different. I’ve published a recap video that walks through the most impactful New Outlook features released in 2025, focusing on what actually changed, what gaps were closed, and how the product is evolving as Microsoft continues the transition away from Classic Outlook. This video is not a deep dive or step-by-step tutorial. It’s a practical end-of-year review covering: Why Microsoft moved to New Outlook and the current opt-out timelines Account management improvements (account display names, shared mailboxes, drag-and-drop workflows) PST export becoming usable directly in New Outlook Mail experience enhancements (favorites, folder colors, categories, bulk actions, templates, mail merge, newsletter) Calendar layout changes redesigned to accommodate Copilot People / Contacts usability fixes and cleanup Copilot in Outlook: standard vs premium capabilities and real workflow differences This isn’t positioned as “New Outlook is finished” or “Classic is gone tomorrow.” It’s an honest look at where New Outlook landed by the end of 2025 and what it now supports compared to earlier releases. For those managing transitions or advising users: Which Classic Outlook features are still blockers for you? Have the 2025 updates changed your adoption stance? Are there specific workflows you still cannot move yet? Interested in hearing real-world perspectives from admins, trainers, and power users as we move closer to broader default adoption. #traccreations4e-p25 12/11/2025
Account Recovery Request
I've been trying to recover my hotmail.com email address. I was able to reset the password using my mobile number. But when I sign in again, it is blocked again. When I try to recover using my mobile number: (Try another verification method. That verification method isn't working right now. Please try another method.) I submitted 3 recovery forms already but were unsuccessful. My hotmail.com account is only being used as a receiving email address of important bank emails. I don't remember sending any email. I need help to call or chat with support.
