Outlook Global Customer Service & Support Team Blog

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Jason Creighton on Sep 29 2020 07:18 AM
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Cody_Matson on Jun 12 2020 01:10 PM
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abdias_ruiz on Apr 10 2019 08:28 AM
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G_Cozier on Apr 08 2019 07:37 AM
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abdias_ruiz on Mar 26 2019 08:40 AM
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MSFTsfellman on Mar 25 2019 11:06 AM
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abdias_ruiz on Mar 21 2019 01:22 PM

Latest Comments

Hi @RobHulley - based on my experience, the announcement above didn't change the behaviour for search when ShareMailbox has been added as usual and preferable = with auto-mapping. The search results for "All Mailboxes" are still incomplete and inconsistent. Only when when you highlight the particula...
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For Office 365 if I select to search All Mailboxes does it search the subfolders in the mailboxes? This is important for the way we have the shared mailbox setup, everything is in subfolders, the top level is empty. Thanks Rob
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And how does the online archive stands in all of this, is it similar to a shared mailbox?
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@miketaba - please see the similar article that applies to Outlook on Microsoft 365: https://techcommunity.microsoft.com/t5/outlook-global-customer-service/how-outlook-for-windows-connected-to-exchange-online-utilizes/ba-p/1715045
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@Bob Manjoney. They are using Microsoft Search, but are still working on support for displaying email results. I know it's under experimentation but don't have an ETA at this time. Ultimately the team will need to look at the metrics and determine what value the email results are adding and the impa...
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